Developed product strategy and managed roadmap for the most popular project management application on the Salesforce AppExchange.

Provided technical sales enablement and support for sales and customer success teams. Helped refine TaskRay's enterprise sales strategy and market positioning to add $1.5M+ in ARR. My favorite parts of the job were helping organizations understand the value of technical solutions, standardizing and scaling processes to help showcase the TaskRay product in its best light, and helping my teammates achieve big wins.

Gold Seven Solutions is a professional services firm that provides software implementation and customization services for Salesforce.com customers. We specialize in automating document-centric business processes by configuring third-party applications to match specific client needs.

I focus on developing complex technical solutions with Conga's strategic partners. This requires a comprehensive understanding of the Salesforce ISV ecosystem in order to achieve shared business outcomes. I really enjoy the process of connecting market problems with unique technology in order to deliver the best possible solutions to customers.

Led product marketing efforts at Conga. Helped organizations of all shapes and sizes streamline their document generation and reporting to be more efficient and maximize their investment in cloud-based CRM. Helping people be successful and solving big problems with a wide range of technology were some of my favorite parts of the job.- Organized product messaging, positioning and life cycle communications for the most popular paid application on the Salesforce AppExchange- Created digital assets and content to increase product adoption and ensure the technical success of 5,000+ commercial and non-profit customers- Coordinated and executed go-to-market strategies for product launches- Implemented marketing automation software and managed its integration with Salesforce- Designed and standardized product demos for an internal, global team of 30+ Business Analysts- Provided subject matter expertise to internal employees, customers and partners

Conga is the maker of the Conga Suite - the most popular set of document generation and reporting applications on the Salesforce AppExchange.As a Business Analyst, I was responsible for:- Analyzing business requirements from a consultative perspective- Collaboratively designing and implementing solutions using Conga applications- Providing hands-on support for customer implementations- Account management and development- Billing and subscription renewalsThis position required intimate knowledge of Salesforce, a keen understanding of business processes in a wide variety of vertical markets and the ability to quickly turn complex requirements into actionable solutions. Leveraging Conga applications to exceed productivity expectations for our prospective customers was my number one goal.

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Assisted in the translation and publishing of English press releasesCoordinated assignments with supervisors in Singapore