Customer Advocate
CurrentManage website chats related to customer’s sales inquiriesInfluence ARR through direct closing (disco/demo) or handing prospects off to AEs for additional evaluation.Educate customers to the best of their capabilities to optimize their resultsQualify customers over chatAsk questions to uncover pain and align Apollo’s value as a solutionProvide a fast and accurate answer to the customer's inquiriesProvide clean handoffs to Support and AEs when situations require