Utilize excellent communication skills to provide friendly and efficient service to customers, including assisting them with their merchandise needs and answering any questions they may have about our services and products. Work collaboratively with fellow staff to help maintain a clean and functional environment by assisting with greeting customers, maintaining floor appearance, unpacking new inventory, and accurately operating the cash registers. Employ effective leadership and interpersonal skills to build trust by following through on commitments and demonstrating excellent customer service by understanding customer needs, preferences, and feedback.

Collaborated with sales representatives from major equestrian companies to discuss new product releases and then selected specific trending styles that would make the store more attractive and welcoming to citizens within the equestrian community. Conducted special events for persons entering the facility, to create a fun and welcoming environment for individuals of all ages and backgrounds. Utilized efficient communication and problem-solving skills to assist individuals who had questions about inventory or complaints about any of their previous purchases. Assisted fellow staff with inventory management, packing prizes for sponsors, product displays, questions regarding equestrian sales, and register operations.