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A senior IT Leader highly skilled and experienced in IT Service Management and digital transformation. Working in several major technological change programmes I’ve developed an ability to facilitate large-scale change management through the delivery of innovative solutions, infrastructure modernisation, and by driving significant people change programmes to turn traditional IT teams into modern agile technology functions.Results-driven, commercially astute and a passionate digital leader with a proven track record in IT strategy development, business transformation and driving continuous improvement and service value.
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Cio At System1 GroupSystem1 ResearchPortsmouth, Gb -
Cio At System1 GroupSystem1 Research Jan 2019 - PresentLondon, Shoreham And Portsmouth -
Group Head Of It OperationsWigglecrc Mar 2017 - Jan 2019Portsmouth, United KingdomHead of an excellent group of highly motivated IT professionals. Teams in portfolio include Production Services, Service Desk, Service Delivery Management, Change Team, Release and Service introduction, Warehouse support. The team are based over 3 locations - Portsmouth, Belfast and Wolverhampton. Vendor management is also an important part of the role with some excellent support partners including (but not limited to) Hitachi, Maintel, DSP, JDA. My main mission is to make iT boring… Show more Head of an excellent group of highly motivated IT professionals. Teams in portfolio include Production Services, Service Desk, Service Delivery Management, Change Team, Release and Service introduction, Warehouse support. The team are based over 3 locations - Portsmouth, Belfast and Wolverhampton. Vendor management is also an important part of the role with some excellent support partners including (but not limited to) Hitachi, Maintel, DSP, JDA. My main mission is to make iT boring, drama free and great value for money. This is achieved through proactively managing the production environments using a combination of best practice and tailored ITIlL processes, gaining the support of my superb IT team members, and making prudent and wise investments in both partners, technologies and infrastructure. Show less
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Head Of It OperationsWiggle Sep 2015 - Mar 2017Portsmouth, United KingdomHeading a team of very dedicated IT Professionals looking after the IT run operation at Wiggle. Exciting, fast paced organisation that is growing fast and upgrading its capabilities in IT significantly.Anybody know high calibre networks professional with experience in implementing a global unified comms strategy? -
Head Of It Service Introduction And ChangeSpecsavers May 2014 - Aug 2015 -
Head Of It Service ImprovementSpecsavers Nov 2010 - Apr 2014Responsible for the introduction and on going management of ITILs good practice across the IT Department. This included setting up and management of a number of lifecycle processes across the whole Run Organisation both in the UK and Globally. Also included the setting up and line management of a number of new teams within the organisation:- Service Transition, Change Management and Configuration, Service Level Management, Software Asset Management, Problem Management, Store Infrastructure..
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It Project Office ManagerSpecsavers Jul 2004 - Oct 2010FarehamResponsible for implementation globally to the retail estate, management of 3rd party equipment suppliers and IMAC partner. Responsible for IT Programme Office and implementation of IT Project Governance.Responsibility for the IT Service Desk and the implementation of ITIL based service management processes - Incident and Problem Management.Introduces and rolled-out a new Service Management Tool - Footprints - to the prganisation
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Store Replatforming Project ManagerSainsbury'S 2001 - 2004Holborn, London
Mark Beard Skills
Mark Beard Education Details
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Retail Marketing
Frequently Asked Questions about Mark Beard
What company does Mark Beard work for?
Mark Beard works for System1 Research
What is Mark Beard's role at the current company?
Mark Beard's current role is CIO at System1 Group.
What is Mark Beard's email address?
Mark Beard's email address is ma****@****cer.com
What is Mark Beard's direct phone number?
Mark Beard's direct phone number is +4413243*****
What schools did Mark Beard attend?
Mark Beard attended The Manchester Metropolitan University.
What skills is Mark Beard known for?
Mark Beard has skills like Itil, Change Management, It Service Management, Management, Team Leadership, Process Improvement, It Management, Service Delivery, Service Management, Project Delivery, Incident Management, Retail.
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