- Wrote project requirements in support of federal agency needs relating to Grants Manager and Grants Portal systems for FEMA’s Public Assistance Grants process, including an long-term transition to become FEMA’s official system of record for obligation of PA grant funding.- Collaborated with program leadership and subject matter experts to ensure project products sufficiently support federal agency needs and are delivered by deadline.- Wrote, edited, and published one-pagers, PowerPoint training presentations, and user manuals for multiple audiences, including SLTT emergency management personnel and federal agencies; and ensured content was tailored for understanding by both technical and nontechnical audiences.- Developed knowledge as SME of OneResponder system and provided regular assistance to in-system users, federal personnel, and SLTT emergency management personnel. - Developed and presented PowerPoint guides and provided training at meetings to support federal agency personnel. - Utilized appropriate data sources to monitor system adoption and provided analysis of system usage by SLTT emergency management personnel to federal agency personnel.- Attended multiple conferences to exhibit company-developed system capabilities for multiple audiences, including SLTT emergency management personnel. - Wrote and edited narrative script, developed storyboard and graphics, and worked across team with multimedia specialist to publish promotional video of OneResponder system capabilities to drive system adoption

- Drafted and edited communication and marketing materials to not-for-profit trade association, including PowerPoint presentations for conference audience, PowerPoint presentations for Executive-level Board of Directors meetings, conference information books, legislative hill day information book, and social media posts, collaborating with Vice President to ensure final products met with association standards and were completed by deadline.- Provided editorial services for legislative Hill Day PowerPoint and outreach materials to support senior leadership facilitation of outreach to government personnel and federal agencies. - Created graphics and provided writing, editorial, and proofreading services for communications and marketing materials, letters to association members, and website, ensuring information maintained accuracy and was tailored for understanding by multiple audiences. - Supported facilitation of multiple multi-day membership conferences, including drafting conference communications materials, such as master conference PowerPoint to aid leadership in facilitation and multi-page conference brochure for attendees; collaborating with Vice President to develop roundtable sessions; and traveled to conferences to provide multimedia support and serve as conference photographer. - Provided web-copy writing services, including limited website code updates, for association website.

- Aided facilitation of multiple workshops to discuss educational recovery efforts, opportunities, and challenges following disasters and traumatic incidents in support of federal client, including taking workshop minutes, developing facilitative PowerPoints to support workshop leadership, and provided proofreading and editing support in development of workshop findings to federal client audience. - Deployed to St. Thomas, US Virgin Islands, for short-term contract to provide onsite support of federal agency to research and develop hurricane recovery efforts.- Researched historic U.S. laws relating to healthcare to identify challenges and opportunities best utilized by federal agencies to support healthcare-related hurricane recovery efforts in the U.S. Virgin Islands. - Worked across team to support a variety of administrative and strategic initiatives in recovery effort initiatives and maintain awareness of program status, challenges, action items, and milestones, including attending meetings and discussions with senior federal leadership and SMEs, taking minutes to provide record, and participating in discussions.

- Provided research, writing, and editorial support of outreach efforts by Office of Faith-Based and Neighborhood Partnerships in U.S. Department of Justice, Office of Justice Programs, to facilitate partnership and engagement campaign with faith leaders in high-crime jurisdictions and federal agency leadership. - Wrote and edited articles and one-pagers for potential publication on Office of Faith-Based and Neighborhood Partnerships website to supplement public awareness efforts of Office goals.- Researched minority-serving institutions to support Equal Employment Opportunity office outreach and partnership efforts; wrote and edited findings to adhere to established office standards.

- Drafted press releases, letters to locally- and nationally-elected public officials, correspondence to association members, and reports for executive-level staff and Board of Directors on association-critical issues, including entry-level driver training and education policies and recommended association actions, and changes to allocation of grant funding following passage of Workforce Innovation and Opportunities Act (WIOA), which amended previously-established Workforce Innovation Act (WIA).- Developed and proposed long-term, multi-platform social media engagement campaign to raise association profile, engage public with issues critical to the commercial driving industry, and increase outreach to current and prospective association members- Collaborated with Vice President to facilitate multi-day membership campaign, including drafting promotional and conference support materials, verifying travel arrangements for executive-level staff, Board of Directors, and invited speakers, and traveling to conference to serve as conference photographer