- Acted as Product Manager and Product Owner for the Flagship Web platform, iHeart.com. Lead a team of 8-12 engineers and UXD, Monetization, Marketing, and International partners to overhaul the entire web platform as part of a strategic vision to align more tightly with market trends, customer needs, and the business vision.- Delivered and successfully executed against a plan to rebuild legacy flagship website using up-to-date web development practices, frameworks, and tools- Delivered 10-20 additional customer or regulatory compliance features in parallel with website rebuild, within a year, including the international launch of playlist features- Introduced a customer interviewing pipeline to feed continuous discovery for post-redesign opportunities- Helped coordinate iHeart's annual HackDay and HackWeek events, where teams of coworkers across the digital organization produced 8-10 prototype products for immediate user testing and business consideration and built lasting cross-departmental relationships

- Acting as Product Manager for the monetization vertical, building products and optimizing owned and operated monetization.- Spearheaded an overhaul of the ad logic across the site to increase CTR by 20%- Acted as Product Lead and Product Owner for editorial tools segment of internal tools vertical, building tools and supporting editorial and SEO initiatives to scale production and grow site traffic. - Spearheaded the launch of a new system for calendaring and resourcing to create feasible scaling for content production. - Lead team of 8+ in creating a new first-party tracking framework for owned and operated properties

- Helped increase site traffic growth by 10-15% year over year as part of the editorial team for GOBankingRates.com - Managed 2-5 freelance writers to help scale content production 5-10% quarter over quarter- Translated Content team's pain points and inefficiencies into actionable items for Product Managers, increasing Product involvement in Content goals

- Helped increase site traffic growth by 10-15% year over year as part of the editorial team for GOBankingRates.com- Built a new system for calendaring and resourcing to allow the Content team to produce 250-300 articles per month while minimizing freelance budget- Aided in transitioning Content team to new CMS in collaboration with Product department- Continued to communicate issues and pain points to Product team for subsequent enhancements on new CMS

- Editing, fact-checking, and optimizing daily editorial content- Analyzing metrics and developing strategies to increase site traffic with audience-oriented written and video content - Working directly with sponsors to create branded evergreen content across multiple websites- Representing the company at industry events, communicating directly with clients about our brand, and conducting interviews

- Increased site traffic by editing, rewriting, and optimizing old articles weekly for republishing- Researched and fact-checked articles for accurate information and safety

- Writing and editing weekly content for the site including breaking news, features, and editorials- Increased site traffic for E3 coverage by producing original video content and improving assignment organization to optimize coverage- Expanding social media presence on Facebook, Twitter, Youtube, etc.

- Bookkeeping- Formatting and finalizing manuscripts for electronic and print publication- Contacting freelance professionals for contracted work such as cover art and websites- Answering any and all questions from potential authors, current authors and staff- Working one-on-one with authors to develop and polish their story- Editing manuscripts for clarity and grammar

- Provided excellent, Disney-standard customer service as both a food server and cashier- Maintained a clean and sanitary work environment- Answered all guest questions pertaining to the Walt Disney World resorts and theme parks- Part of the Fall 2012 WDW College Program

- - Filing- Bulk mailing- Independently prepped food for regular meal times as well as college catered events and professional performances- Maintained a clean and sanitary environment

- Processed entries for National Art and Writing awards- Helped with preliminary scoring of writing entries- Helped keep writing entries organized through extensive final judging process