• Perform accounting and bookkeeping tasks, ensuring accuracy of all financial information across six business entities• Work with sales and planning teams to prepare client invoices, obtain checks, and process payment information• Manage schedule and duties of the owner, including scheduling meetings and handling communication with vendors

· Assist in the mediation process of business and individuals who are engaged in fraudulent, misleading, deceptive, or illegal trade practices covering a variety of consumer issues · Interview and communicate with consumers and merchants directly to resolve consumer issues while exercising independent discretion and judgment

· Answer phones and emails to assist constituents on a variety of cases, including unemployment claims and legislative questions, to help solve their issue or conduct further investigation · Assist the office staff with planning community events in district through organizing the logistics, spreading the word to the community, and attending the events to provide further support· Research various legislation, create policy briefs, and write emails to constituents and community organizations on behalf of the Senator

· Conducted research of the New York State Education Law and drafted materials to confirm sufficient following of state mandates by local schools, such as the Dignity for All Students Act compliance · Prepared documents pertaining to the duties of various New York State school districts and school boards to be of reference to the organization· Shadowed court hearings dealing with education-related issues and juvenile delinquency manners

-Processed prescription requests while building strong patient relationships -Demonstrated patience, empathy and compassion for patients while exhibiting a willingness to learn-Troubleshooted rejected insurance claims and addressed relevant issues to patients -Data entered electronic prescriptions and troubleshooted any issues which may have arose -Communicated on the phone with patients, doctors office, dental offices and veterinary clinics to ensure proper care for customer-Properly handled equipment, products and kept an accurate log of inventory