Managed team of up to 12 to cater and bartend events on multiple campuses. Liaised between customer, staff and program supervisor. Organization of event displays, product details and behind the scenes prep.- Reduced expenses and decreased waste by reducing and reusing items, streamlining workflows and staff schedules. Budget went from red to black.- Petitioned for sustainable, living wages resulting in $1.50 hourly increase for 12 employees.- Decreased turnaround by a creating list of temps that were not rehirable. - Increased effectiveness of onboarding of temporary staff and regular hires. - Expertly prep multiple events by instituting pre-event meetings for planning and troubleshooting. - Effectively worked with challenging clients and vendors by keeping lines of communication open.- Co-created post-COVID reentry plan for 3 cafes.

Aided in organization of personal and business space for efficiency. - Adapted to client needs.- Prioritized effects and organized them accordingly. - Networked with local non-profits.- Co-coordinated American Sign Language weekend twice a year.- Planned menu with a limited budget for varied diets.- Used creative ways to maintain communication and understanding.

Coordinated weddings, family reunions, seminars and corporate get-away meetings. Received Employee of the month in August of 2015 - 2018.- Managed core staff of 5 people using strengths-based scheduling, streamlined onboarding and training and granting power to make basic event decisions. - Improved event quality by networking with local vendors for better products and services.Increased productivity by creating streamlined, cohesive workplace and coordinating with resort departments.- Minimized waste by keeping strict inventory and placing orders only when necessary.- Created and updated Standard Operating Procedure Manual for Front of the House employees.- Achieved high customer satisfaction by being flexible to last minute change, being adaptable and producing unique ways for compromising.- Expanded clientele by participating in venue expeditions and attending vendor trade shows.- Achieved positive social media reviews which resulted in increased bookings.- Reduced expenditures during wintertime by offering sustainable menu items.

Administered assistance to students and staff in data entry, sensitive paper filing and retrieval and clerical tasks.- Transferred 13+ years of records from paper form to electronic files.- Maintained FERPA sensitive documents and confidentiality.- Trained new employees on laws and procedures associated with handling student files- Assisted international and DACA students with registration, transcripts, visa requirements.- Increased registration efficiency by creating a chart of abbreviations.

Executed town government proceedings including but not limited to elections, referendums and resolutions, insurance and FEMA claims. - Interfaced with government agencies for general assembly and elected officials. - Attended conferences held by Clerk’s Municipal League. - Informed newly elected officials of their rights and responsibilities. - Organized town records for easy access. - Maintained neutrality during controversial discussions. - Followed Robert’s Rules of Order for meetings. - Researched information pertinent to issues.