Rebecca S. Email & Phone Number

Australia

South Yarra

As an Account Manager, I was responsible for the digital marketing strategy for 15-18 e-commerce and service clients at a time. RESPONSIBILITIES:- Full funnel Facebook ads strategy creation, implementation and optimisation for e-commerce and service-based clients. - Managing Google Ads for service-based clients. - Data analysis and daily optimisations of Facebook and Google ad campaigns with the goal to achieve the highest possible ROI.- Understanding the client’s business overall to inform paid advertising strategy decisions. - Regular client communication and rapport building. - Reporting on key campaign metrics.ACHIEVEMENTS:- Successfully managed up to 30k of monthly social (Facebook) and Google ad spend while achieving client’s target ROI.- Achieved an above average client retention rate.

Melbourne, Australia

I have been a loyal employee of Pen City since 2010, contributing significantly to building a customer base and generating customer loyalty through the provision of exceptional customer service. My duties include:• Leading a team on weekends to meet sales targets.• Responding to customer and supplier enquiries via email, over the phone, and in store.• Operating a complex POS system to manage product orders and customer details.• Creating product listings for the store website. • Providing customers with the most well-suited product solutions.

Melbourne, Australia

I undertook a 12 week internship at The PR Group in 2018. My responsibilities included the following:• Drafting and creating client pitches.• Writing byline articles.• Contacting journalists and publications for prospective product placement. • Completing administrative tasks such as spreadsheets, to ensure client accounts are kept up to date.