• Promoting best HR practice and ensuring correct HR processes and procedures are followed.• Encouraging ongoing positive working relations at all times.• Promoting health and wellbeing in the workplace.• Employment law research, using sites such as ACAS, Vigil, CIPD.• Planning and arranging HR awareness/training initiatives, workshops and events.• Keeping abreast of, and reacting to HR news items, case law decisions, statutory updates.• Managing the recruitment tracker and jobs bulletins, flagging items of note, trends and concerns, offering solutions to recruitment challenges.• Advising on the creation or updating of Job Descriptions. • Maintaining and updating HR information on the Intranet.• Administrator training/refresher training, including new starters.• In the HR Manager’s absence, acting as a point of communication and general guidance where appropriate by answering general queries and communicating with legal advisors.• Assisting with specific projects, including (but not limited to):- Implementation and roll out of HR GDPR actions by May 2018, HR audit 2018/19, embedding venue Training Plans, remodelling the Staff Handbook and Induction processes to align with Company Values

• Provide advice and guidance to managers and staff in respect of existing policies and employment law. • Assist the Theatre Director and Managers with work performance, disciplinary, grievance and other staff related issues as they arise.• Provide appropriate employee relations advice as required.• Maintain policies, procedures, files and staff manuals.• Support managers with recruitment including advertising, short listing, interviews and inductions.• Devise and deliver training and awareness sessions to employees, covering topics that support adherence to Company policies. This may include (but would not be limited to) recruitment, induction, performance and absence management.• Provide appropriate pay and conditions advice.• Oversee and co-ordinate the processing of staff timesheets, overtime and mileage claims, checking for accuracy and obtaining appropriate authorisation. • Submit spreadsheets of all payroll information to ensure staff are paid accurately and on time. Maintain an accurate system for recording hours worked and breaks in service.• Support managers in the implementation of health and safety procedures and good practice. • Provide direct administrative support to the Theatre Director.

• Line Manager to the Admin Asst, Box Office staff, and Bar Manager and staff. (15 staff) • Office Manager responsible for budgets including stationary and ticketing. • System Administrator for Databox (box office) including uploading production season, drawing seating plans and pricing structures. • Administration duties including (but not limited to) reception duties, telephone, typing, email, diary keeping, minute taking. • Reconciling event accounts, petty cash, daily box office takings and all other monetary related issues. • Production of theatre contracts and follow up with third parties.• Production and maintenance of accurate financial records via accounting system.• Processing accounts payable and debtors requests via accounting system. • Assist with the preparation of individual project budgets and provide reconciliation including presentation of profit and loss statements. • Payroll, general HR and employment issues such as (but not limited to) keeping staff records, recruitment and training. • Data extraction for marketing and customer correspondence purposes.

• Daily organisation of up to 20 staff members inc. supervisors’ rota. • Health and Safety of all customers and staff on a daily basis. • Sound understanding of the financial aspects of the organisation and how to influence it, i.e. Period Trading Accounts. • Record keeping in personnel and payroll. • Responsible for all local marketing as per company set targets. • Maintenance of retail area inc, ordering, stock control, merchandising, spend per customer etc. • Organising and undertaking staff training sessions. • Cash handling & banking.

• Assisting management in the retail area and EPOS (Electronic Point Of Sale). • Weekly stock counts, stock control, including accounting for theft, damaged and waste, ordering and merchandising. • Assisted floor staff and customers with any problems or queries that may have arisen.