Rebecca Cleary Email & Phone Number

Oakland, Ca, Us

Key member of the Strategic Initiatives team providing effective guidance developing and implementing adult learning multimedia and training content for Ethics, Compliance and Audit Services (ECAS), University of California Office of the President (UCOP).Collaborates with Audit, Investigations, and Compliance teams to establish training strategies and develops content to ensure University of California and its locations are aware of relevant regulatory requirements and/or federal and state laws and University policies and procedures of all levels of complexity.Consults with SMEs to determine effective delivery methods of compliance course content, applying ADDIE learning methodologies and adult learning strategies.

New York, Ny, Us

Conducted discovery sessions with stakeholders and SMEs to capture workflow processes and pain points.Developed, designed and implemented effective training programs with successful outcomes.Inspired engagement and enabled adoption of proprietary CRM for 2,000 end users in the organization.Facilitated and delivered training sessions to sales teams, sales support teams and new hires.Designed, developed and updated training content and curriculum for company-wide proprietary CRM. Documented and delivered end-user product feedback to developer and product teams for new feature releases.

Rochester, Ny, Us

Created compliance and professional growth-centric content in collaboration with VillageCare Learning & Development and Human Resources business units.Consistently collaborated with L&D department and SMEs across the organization todevelop and implement learning content and strategies.Facilitated and delivered weekly remote training to new hires and current employees.Developed training assessments and needs analysis to improve training content and learning effectiveness.Created end user training assessments for stakeholders after each training series is completed.Key L&D team member, consistently advised, supported and resolved training needs.Authored training content in Articulate360 (Rise) e-learning platform.Developed training content for company-wide, remote work training initiatives.

Us

Consulted and advised for Stribling and Associates (acquired by Compass) a top-three ranked, New York City real estate brokerage which generated in excess of 2.5 billion in annual sales.Collaborated with leadership to implement learning solutions for 400 sales brokers and employees.Created training implementation timelines and strategies for optimal user adoption.Conducted needs assessments with C-suite and stakeholders to enable user adoption and success.

Denver, Co, Us

(Promoted) Lead product training specialist for the company’s first enterprise federal account and implementation for the United States Senate and House of Representatives. Created and delivered complex training solutions for SaaS clients with customized solutions.Conducted needs analysis, managed accounts and implemented workflow and compliance training for government agencies, including tribal councils and non-technical staff.Identified cross-selling and up-selling opportunities during training to add value and ensure customer success.Authored post-training assessments and best practice strategies for each client workflow.Managed and facilitated training for sales team new hires and existing sales teams.Grew client accounts in Salesforce, ensuring continued customer success.

Denver, Co, Us

Lead senior trainer, consulted and trained enterprise clients on customized civic engagement platforms.Conducted needs assessments, managed training accounts and created customer success strategies for government agencies, including tribal councils and non-technical end users.Identified cross and up-selling opportunities during training to add value and ensure customer success.Authored post-training assessments and best practice strategies for client workflows.Grew client accounts in Salesforce, ensuring continued customer success.

Consistently exceeded daily and weekly sales goals for industry-leading, global building and design industry platforms. Converted cold leads to closed sales, identifying key value-adds based on prospects' needs.Facilitated effective discovery sessions that resulted in successful lead conversions and sustained client satisfaction.Utilized in-house CRM for successfully managing, prospecting and renewing online advertising accounts for clients in the industrial design industry.Collaborated daily with design teams to establish timelines and publish clients’ online advertisements.Consulted with new and existing clients, fine-tuning their advertising account needs and strategies to ensure customer engagement and success.

Beverly Hills, Ca, Us

Developed and facilitated sales presentations, highlighting value adds of real estate SaaS solutions to top-producing real estate brokers and brokerages in the greater Los Angeles service area.Delivered customized trainings to hundreds of real estate sales brokers and support teams on proprietary SaaS solutions.Consistently exceeded sales goals for weekly publication of new and existing advertising quotas.Demonstrated value adds of SaaS real estate solution and in-house CRM to hundreds of end-users during weekly in-person training sessions.Proactive liaison between the design and sales teams, publishing advertising profiles and creating sales timelines.

Bachelor Of Arts, Broadcast Electronic Communication Arts

Master Of Arts, Industrial Arts