Rebecca Hicks Email & Phone Number

Rochester, New York Metropolitan Area

Rochester, New York Area

Rochester, New York Area

Oversaw all Pharmacy initiatives from concept to implementation, certification and deployment of software updates to vendor and internal software applications, department remodels and new store openings. Coordinated standing team meetings for specific growth areas with customer and internal team members. Interfaced between Business Units and internal and external I.T. departments to ensure deliverables are executed in a timely and cost-effective method. Sat on an interdepartmental legal and HIPAA privacy team. Spearheaded efforts to obtain industry specific accreditations such as URAC and Hi Trust Certification as well as governmental Medicare DME.

Rochester, New York Area

Coordinated interdepartmental team to implement the transition from stand alone software to shared company-wide new vendor program. Project required talent assessments and development of new training including methodology, development of the journey of a prescription and the processes with documentation to execute that in the most efficient manner as well as new backend reporting related to sales and contribution as well as new interfaces both user and database. Implementation of this new software required a complete department re-engineering and the installation of new hardware which required frequent communication with external vendors as well as internal support departments. Instrumental in developing the requirements for a new specialized internal software and process support team.

Rochester, New York Area

Oversaw initiative to implement the use of Global Trading Standards and Practices for the Retail segment. Worked with internal departments, vendors, third party providers and industry standards global teams to established global standards as we well as solution to implement those standards into existing processes within Wegmans. Modified existing trading practices and developed new ones to be included on the new Item Catalogue being created. Designed, wrote requirements, worked in tandem with the development team to create new processes and interfaces both user and data base. Certified, trained internal and external teams and created roll out schedule to target departments and vendors to meet and exceed company goals.

Rochester, New York Area

Analyzed product flow to develop more efficient processes. Created programs and expanded existing programs to ensure the right product was at the right place and the right time. This senior level position also included supervising employees and developing them for advancement opportunities.

Rochester, New York Area

Oversaw all aspects of the Employee Benefits Scholarship program. Processed all applications and coordinated the selection process which included a work selection team comprised of company leaders and an academic selection team comprised of college and university leaders. Created budgetary expense for upcoming year based upon existing and new awards. Presented to multiple layers of upper level management for approval. Utilized an Access database to maintain records and process payment requests.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Graduated Summa Cum Laude with a 3.98 GPA Inducted into national honor society for Psychology Psi Chi Inducted.

Special And Elementary Education