• Advanced into position following Bazaarvoice’s acquisition of Influenster to manage largest accounts in Beauty category, providing customized solutions incorporating unique industry needs and concerns.• Built and managed team of five sales representatives and two associate sales representatives in support of top clients, guiding employees through sales cycle best practices and recommendations for working with executive-level clients.

• Responsible for company’s top accounts, including L'Oréal, Unilever, and Coty. Built productive, long-term relationships with clients to ensure satisfaction and drive return business.• Managed entire portfolio and 3-person account team, overseeing sales activities and projects of junior sales representative and delivery team to promote growth and continued development of professional skills.• Facilitated frequent communication and updates with key client leaders to better understand business concerns, identify pain points, and develop solutions to best address critical needs.

• Transitioned to individual contributor role to spearhead business development efforts and drive progress of key sales expansion projects as company progressed through rapid growth period. • Managed and led sales efforts across 100+ client while partnering with Co-Founder and President on growing five biggest accounts. • Created formalized and streamlined process to ensure seamless handoff between pre- and post-sale, guaranteeing internal alignment with sales leaders for client success.

• Managed team of five Account Managers in support of key campaign success goals and evolving client needs. Maximized brand objectives by strategizing directly with team members and client leaders.• Monitored all active campaigns and client relationships to understand brand goals, meet client objectives, and run campaigns in efficient, effective manner.• Partnered with clients to develop creative programs, campaigns, and projects that drove client satisfaction and retention efforts.• Collaborated with Sales, Research, Community Management, Social, and Development teams to capture critical brand goals and streamline campaign progress.• Performed market research to identify client priority areas and brand messaging needs, building extensive plans of action and strategic recommendations for both clients and Account Management team.

• Recruited into innovative startup to ensure all programs met client objectives in timely and satisfactory manner, overseeing 50+ accounts simultaneously while monitoring brand actions to achieve quality social activity and interaction in support of company’s long-term growth plans. • Maintained communication lines with clients to drive program progress and create high level of satisfaction. Collaborated closely with Research and Community Management teams to improve client experiences.• Provided strategic recommendations to clients for plans of action based on dedicated research and in-depth understanding of client priorities and brand messaging best practices.