AeroLeads people directory · profile
Rebecca Ryckman, Mba Email & Phone Number
Communications Consultant
at
Touchpoints CX
1 work email found
@phhmortgage.com
4 phones found area 703, 330, 614, and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Communications Consultant
Location
Lewis Center, Ohio, United States
Who is Rebecca Ryckman, Mba? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Rebecca Ryckman, Mba is listed as Communications Consultant at Touchpoints CX, based in Lewis Center, Ohio, United States. AeroLeads shows a work email signal at phhmortgage.com, phone signal with area code 703, 330, 614, 800, and a matched LinkedIn profile for Rebecca Ryckman, Mba.
Rebecca Ryckman, Mba previously worked as Consultant at Touchpoints Cx and Director, Servicing Communications Strategy at Phh Mortgage. Rebecca Ryckman, Mba holds Mba, Business Management from The George Washington University School Of Business.
Company email context
Email format at Touchpoints CX
This section adds company-level context without repeating Rebecca Ryckman, Mba's masked contact details.
*@phhmortgage.com
68% confidence
AeroLeads found 1 current-domain work email signal for Rebecca Ryckman, Mba. Compare company email patterns before reaching out.
Profile bio
About Rebecca Ryckman, Mba
I help B2C leaders, looking to improve customer experience metrics, quickly identify strategic communication opportunities that save money, improve engagement & retention rates, raise NPS scores and lower complaint/call volumes. I understand the importance of CX to the bottom line and the crucial role communications play to the overall experience.CX impact to the bottom line:US companies lose approximately $1.6 trillion per year due to customer churn.It costs 5X more to acquire new customers than it does to keep an existing one.On average, a 5% increase in customer retention rates results in 25%-95% increase of profits.80% of a company’s future revenue will come from just 20% of its existing customers.The crucial role of communications in CX can help companies:Avoid misunderstandings and frustrationGain a competitive advantageEmpower and educate customersBuild trust and loyaltyThroughout my career I've helped companies: Save $9MGenerate $138M in revenue Lower call volume by 25%Increase customer engagement and retention by 30%Raise NPS scores MoMNext steps:Email me at rebeccaryckman@touchpointscx.com to learn more.Set up an appointment to discuss how I can help you - https://calendly.com/touchpointscx/touchpoints-cx-consult
Listed skills include Email Marketing, Market Research, Cross Functional Team Leadership, Marketing, and 12 others.
Current workplace
Rebecca Ryckman, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Rebecca Ryckman, Mba work experience
A career timeline built from the work history available for this profile.
Consultant
Current
Touchpoints Cx
I help B2C leaders looking to improve their CX metrics, quickly identify strategic communication opportunities that can save money, improve engagement and retention rates, raise NPS scores and lower complaint/call volumes.
Jan 2024 - Present
Director, Servicing Communications Strategy
Sep 2021 - Jan 2023
Senior Cx Onboarding & Engagement Marketing Strategist
Own the strategic onboarding and lifecycle experience for customers utilizing digital only products to build good financial health habits. Use data, insights and automation to optimize programs driving high customer engagement with relevant and timely content through digital channel preferences.
Mar 2021 - Sep 2021
Senior Cx Communications Strategist
Led strategic direction and management of CX and transformation communications impacting customers and employees. Driving the mission through employee readiness, story-telling and a surround-sound channel approach (video, digital, social media, email, and live events). Use of analytics to isolate trends; response, subject matter and consumption preferences to optimize engagement across the journey.
Oct 2019 - Mar 2021
Senior Cx Program Manager
Managed and presented the CX Originations Home Lending initiatives as a roll up to monthly steering meetings presenting to the CEO. Tracked and managed customer pain point successes, sharing across employee channels to celebrate transformation and customer wins.
Feb 2018 - Oct 2019
Senior Strategist Marketing Mortgage Originations | Marketing Default Mortgage, Chase Home Lending
Led digital forward acquisition, retention and lifecycle marketing strategies driving awareness and digital engagement, quality of sales leads and application goals. Delivered personalized offers and relevant content via digital & direct mail channels, CRM tools, social media, strategic media placements. Used data and insights to make targeting and channel recommendations optimizing programs for greatest ROI.
Apr 2011 - Feb 2018
2 education records
Rebecca Ryckman, Mba education
Mba, Business Management
The George Washington University School Of Business
Bachelor Of Arts - Ba, Communications And Marketing
University Of Dayton
FAQ
Frequently asked questions about Rebecca Ryckman, Mba
Quick answers generated from the profile data available on this page.
What company does Rebecca Ryckman, Mba work for?
Rebecca Ryckman, Mba works for Touchpoints CX.
What is Rebecca Ryckman, Mba's role at Touchpoints CX?
Rebecca Ryckman, Mba is listed as Communications Consultant at Touchpoints CX.
What is Rebecca Ryckman, Mba's email address?
AeroLeads has found 1 work email signal at @phhmortgage.com for Rebecca Ryckman, Mba at Touchpoints CX.
What is Rebecca Ryckman, Mba's phone number?
AeroLeads has found 4 phone signal(s) with area code 703, 330, 614, 800 for Rebecca Ryckman, Mba at Touchpoints CX.
Where is Rebecca Ryckman, Mba based?
Rebecca Ryckman, Mba is based in Lewis Center, Ohio, United States while working with Touchpoints CX.
What companies has Rebecca Ryckman, Mba worked for?
Rebecca Ryckman, Mba has worked for Touchpoints Cx, Phh Mortgage, and Chase.
How can I contact Rebecca Ryckman, Mba?
You can use AeroLeads to view verified contact signals for Rebecca Ryckman, Mba at Touchpoints CX, including work email, phone, and LinkedIn data when available.
What schools did Rebecca Ryckman, Mba attend?
Rebecca Ryckman, Mba holds Mba, Business Management from The George Washington University School Of Business.
What skills is Rebecca Ryckman, Mba known for?
Rebecca Ryckman, Mba is listed with skills including Email Marketing, Market Research, Cross Functional Team Leadership, Marketing, Marketing Strategy, New Business Development, Strategic Planning, and Start Ups.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial