Co-founder of a content strategy consulting agency which works with companies to further their content goals. AvenueCX focuses on:* Creating omnichannel and personalization content strategies.* Specializing in business to business (B2B) and retail.* Leveraging metrics to further content goals.* Implementing realistic solutions with measurable results.

Founder of a content strategy services and staffing company which works with agencies (such as Earley Information Science, SapientNitro) or directly with clients. Services include:* Designing content strategies focusing on creating, organizing, storing, publishing, archiving and destroying content.* Conducting content audits and synthesized findings and recommendations based on audit results.* Constructing taxonomies and metadata schemas which are leveraged across entire enterprise, or specific to a particular domain or product set.* Producing plans for content migration, in tight coordination with onshore or offshore technical teams.* Developing content creation and publishing workflows, including recommendations on standards, voice and tone, and publication schedules. * Recommending governance structures, procedures and workflows related to content and taxonomy management.

* Managed the staff and development of a set of unique Investment Research Centers and collections, including Counterparty Research and Analysis Library, Bank Loan Electronic Library, and Investment Information Services InfoCenter.* Supervised acquisitions of all journals, special reports and other publications that investment professionals require for their daily research.* Delivered essential input on the development of research applications – primarily in the area of metadata structure creation, taxonomy development and search.* Acted as key contributor on portal development and internal catalog applications, including content strategy, interface design, metadata structure, complex search development, as well as database seeding and data migration.* Defined and applied metadata to industry-related internal investment research.* Provided oversight of records management and archives function for Investment Information Services group and selected clients.

* Developed and implemented strategies for fulfilling the information needs of USAID clients with a reduced budget and staff.* Directed daily activities of library and research staff.* Advised USAID Web Services team in content management system selection.* Provided guidance on taxonomy development for USAID clients.

* Directed transformation of library into a center of electronic information resources – accessible by clients worldwide. Procured new electronic resources, created new public and internal websites, upgraded library systems, and launched electronically based outreach mechanisms.* Led an USAID taxonomy development effort and contributed to other Agency knowledge management and related initiatives, including USAID Intranet redesign, strategy development and outreach.* Managed seven direct reports. Hired and trained new staff members. Nominated for AED Management Achievement Award by staff; subsequently won award.

* Structured and led implementation of knowledge management initiatives, including an enterprise document management system, social networking tools, and portal development.* Created metadata structure for the document management system and image repository. * Managed design and development of new corporate Web site (including information architecture, wireframes, coding and usability testing).* Developed and maintained company Intranet; and wrote technical documentation.* Assisted MIS department in the organization and completion of large projects.