Rebecca Taggart, Shrm-Cp Email & Phone Number

Spring, TX, US

Houston, TX, US

Designed and implemented first LMS platform and course curricula for company-wide learningDesigned, authored, and launched New Employee Orientation via combination of eLearning and virtual meetings and outreachCreated and hosted instructor led training sessions designed to elevate professional skills and collaboration cross-departmentallyActed as People.

Houston, Texas, United States

Pioneered new role designed to increase quality of benefit administration setup and allow Platform Implementers to focus on client management. Established role responsibilities and expectations, hired and trained additions to the roleBuilt benefit plans into platform for all new clients, including importing and auditing enrollments and premiumsManaged.

United States

Onboard new clients into HRIS and Benefit Administration platform by identifying key needs, training on use of platform, input all employee data, set up benefit, time, and payroll policiesManage client expectations and overall progress of the implementation project to meet deadlinesImplemented 100+ clients into the platform

Houston, Texas, United States

Build and audit all new client data on HRIS and Benefit Administration platform – to include employee profiles, documents, payroll details, time entry and PTO plans, and benefit plans and enrollmentsSupport Implementation Manager in answering inquiries about setup and communicate with client to obtain missing data or clean up discrepancies prior to.

The Woodlands, Texas, United States

Analyze and present trends, successes, and challenges to client and partner to develop solutionsImplement new services for clients, developing and delivering training and facilitating knowledge base updates to implement smoothlyDevelop reporting processes and presenting opportunities for improvement to clientsCreate and deliver training for Customer.

The Woodands, TX

Provide high quality customer care to inbound callers in variety of areas including Payroll and Health BenefitsManage case work by coordinating and following up consistently with customers and research domainsCoordinate swift processing and resolution of complex, escalated cases related to Payroll and BenefitsCoach and provide feedback to colleagues

The Woodlands, TX

The Woodlands, TX

Winter Springs, FL

Facilitated acquisition of necessary documents and payoffs to ensure clear title transferPrepared closing documents and reviewed with customers at the closing table

Longwood, FL

As the Weekend Receptionist, I was responsible for handling all incoming calls and greeting walk-in clients. I handled many other tasks as assigned, to include: sourcing potential new agents for the recruiting department and filing or shredding sensitive documents.

Longwood, FL

As the Administrative Assistant to the agent in charge of two teams, I handled a variety of duties for each team. Within the Investments Department, I assisted in sourcing potential investment properties, maintained a database of all offers made, and kept the team informed about what offers were successful and why other offers were rejected. Within the.