Daily account management duties focused on providing overall ID@Xbox program guidance to game developers and publishers. Often assisting with pitching projects, royalties, Partner Center and mass outreach among others.

Part of the IDSETUP team focused on onboarding game studios to the ID@Xbox program. Assisted partners with program expectations, processes, middleware and key steps prior to uploading packages for certification.

Daily job duties included opening and closing the front end, assisting the cashier at checkout, blocking down aisles, managing shopping carts, and providing customer service. Selected for in store training program for high-potential employees. Recognized by management for success in upgrading customer memberships during in-store promotions. Nominated for employee of the month in February 2018.

• Responsible for the Design & Creation of the MS Sales Group SharePoint site (including a mobile version). Applied the Microsoft Brand Guidelines in the site development. This site, launched at the conclusion of my internship, is one of the most trafficked portals across Microsoft with a potential user population of 100,000.• Created and implemented a Power BI Dashboard solution highlighting month-end metrics to support revenue recognition accounting (ASC 606). This solution also included a mobile version with voice instructions. This project worked was supported by my studying for and achieving a PowerBI Microsoft certification.• Developed a RE&F Intake List allowing for RE&F Data Warehouse employees to make requests to the development team regarding issues with reporting fields and other data. With this information allowed the team how to better understand, prioritize, and assign tasks to resolve issues in an efficient manner.

Ballpark greeter for pre and post-game day marketing promotion distribution. Interned in the marketing department consulting on social media programs for game-time activities. Managed promotional inventory, and assisted with a variety of projects around the ballpark.