Reena Gupta Email & Phone Number

• 14+ years of rich experience in software industry with core expertise in Consultancy, Technical Development, Salesforce Project Management and Delivery management for the customers.• Experience in Salesforce CRM with E2E implementation and integration.• Experience with environment management, release management, Continuous development and Continuous Integration (CI/CD) using Azure DevOps (ADO).• Manage cross-functional and distributed team of developers, testers, support professionals and architects for enhancing client relationship experience.• Able to manage large project teams with high quality deliverables within timeline and budgetary targets.• Certified Scrum Master with insightful knowledge of Scrum ceremonies, sprint planning, backlog management, and tracking of project status as per Agile development methodology• Expertise in Field Service Management with extensive experience on Click Software Suite. Worked on different modules- Field Service Edge, Click Schedule, Click Mobile, Click Dashboard• Led a team and successfully delivered overseas project on MS.NET technical platforms for UK, US and Australia based client.• Led requirement discussions with business point of contacts and stakeholders in geographically distributed teams.• Excellent communication & interpersonal skills with abilities in resolving complex software issues.• Designing & delivering customer presentations articulately and confidently.• Proven track record of delivering quality services without compromising with service standards.