Reena Singh

Reena Singh Email and Phone Number

Senior Director New Technology Insights Enabler | Global Human Insights and Marketing Performance @ The Coca-Cola Company
Atlanta, GA, US
Reena Singh's Location
Atlanta, Georgia, United States, United States
Reena Singh's Contact Details

Reena Singh work email

Reena Singh personal email

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About Reena Singh

Human and Context understanding transcending industry and market silos to inform strategy. Planning – Designing – Validating for Human Relevance• Strong achievement and stable tenure across organizations• Multimarket experience: India, South East Asia, South Africa, USA and Australia• Products and Services experience: Food and Beverage, Wider FMCG, Consumer Durable, Banking, Hospitals • People manager across stints. Grow and enable people and diversity.• Collaborate and influence to win in matrix structures. • Wider application and leadership. Led people, culture and sustainability initiatives. HSBC career counselor, Kellogg mentor, Coca-Cola movement leader, Women of Kellogg lead, On World Without Waste steer-com. Technical Experience and Skills : My roles have required me to understand tools and techniques to uncover the barriers to behavior shifts. I strongly support use of behavioral sciences and analytics in designing these investigations, so that ‘automaticity’ of human behavior and data is factored into the design of consumer investigations and proposed solutions.• Enabling Consumer Centric Culture: Planning, Development and Validation based on consumer relevance and deep human understanding• Rethinking Innovation: For Agility and Application of structured innovation approaches viz. Design Thinking, Systematic Inventive Thinking, 3 Box thinking. Have a post graduate diploma in Innovation.• Integrating the emerging: Ehrenberg Bass, Neuro, Digital, use of unstructured data, dialling sensory based approach – discrimination and descriptive, Use of AI/ ML, Behavioural Sciences – use of psychology, anthropology, semiotics, behavioural economics • Strong application of analytics-based approach: Market Mix Models, Brand Path Analysis, Category Growth Models, Choice based models, Cross Media Models• Experimenting with unstructured data: Application of AI/ ML in making sense of unstructured dataProject Experience: Have highlighted the achievements and impact created at Coca-Cola, Kellogg, HSBC and Nielsen sections under following themes:• Inform Where to play and How to win. • Build Processes and capability: My focus is to build sustainable processes and get future ready for the next gen tools/ techniques to get better understanding of consumers and market

Reena Singh's Current Company Details
The Coca-Cola Company

The Coca-Cola Company

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Senior Director New Technology Insights Enabler | Global Human Insights and Marketing Performance
Atlanta, GA, US
Employees:
60098
Reena Singh Work Experience Details
  • The Coca-Cola Company
    Senior Director New Technology Insights Enabler | Global Human Insights And Marketing Performance
    The Coca-Cola Company
    Atlanta, Ga, Us
  • The Coca-Cola Company
    Senior Director New Technology Insights Enabler | Global Human Insights & Marketing Performance
    The Coca-Cola Company Nov 2023 - Present
    United States
  • The Coca-Cola Company
    Asean K&I (Knowledge And Insights) Director - Th/Id Region
    The Coca-Cola Company Sep 2018 - Nov 2023
    Singapore
  • Kellogg Company
    Associate Director - Insights And Planning
    Kellogg Company Mar 2014 - Aug 2018
    Mumbai Area, India
    Inform Where to Play and How to Win Strategy • Unlock growth for kids’ cereal in India: Kids cereals in India have struggled with relevance. The investigation focused on deep understanding on the topic. Resulting in two insight and growth for the brand • Change in innovation focus: Understanding the true barriers of the category through two global best practices consumer work. Reframing convenience (diary-based understanding) and Balancing Texture (breakfast texture map). Led to shift in innovation pipeline.• Design to value product guidance: With impending competition entry in market. Carried out the design to value work through the methodology of drivers of product liking amongst kids. The product renovation strategy was tweaked based on the learnings.• Optimal breakthrough innovation support: Threshold Innovation Benchmark created four principles for launches for breakthrough innovations by studying real food and beverage innovations in the market. This analysis was used for Chocos Fills launch, which was a successful innovation in the portfolio.Build Processes and capability • Institutionalizing Market Mix Models: Introduced market mix models. The analysis informed the resource allocation for business during many planning cycles. The model led to two very strategic shifts in resource allocation for the kids brand. The big win was the shift towards enabling the market mix models through a task force that audited the systems to ensure the required data was (will be) captured for smooth running of the process.• Institutionalizing Consumer Connect: Launched Consumer Voyage, breakfast meetings, insight activator as a system for keeping the organization close to the consumer and market. A global best practice. • Institutionalizing Occasion based planning: This was an outcome of extremely insightful occasion-based food and beverage consumption study. • Early product prototype - Kellogg Kitchen: change in principle of front end of innovation
  • Kellogg Company
    Senior Manager Insights And Planning
    Kellogg Company Jun 2011 - Feb 2014
    Mumbai Area, India
  • Hsbc
    Vp Mid Market - Bank Account Proposition For Retail Consumers
    Hsbc Aug 2008 - Oct 2010
    Mumbai Area, India
    I was responsible for managing the marketing of: o HSBC Advance, mid market proposition of HSBC o HSBC Home Loanso Investment and Insurance (I&I) cross Sello Facilitate customer focus as an Innovation Facilitator. A select pool of two people within HSBC.o Career counselor for Marketing function within HSBC. A pool of two people within marketing.Notable Achievements: • Instrumental in achieving business volume and value. • Successfully re-launched the mid-market proposition - product and communication. • Pivotal in launching RIS (Retail Investment System), the online investment gateway. • Demonstrated abilities in conceptualising and rolling out marketing programmes which broadly include: o Acquisition – cross sell to other bank bases, member-get-member , balance transfers and upgrades programmes.o Growth - cross-sell of I&I and other products to the base.o Engagement - customer life cycle management, in-branch/external engagement module.• As an innovation expert, led projects for customer insight generation for brand positioning of various campaigns.• Key role in conceptualising the roll-out of a differentiated positioning for HSBC Home Loans.• Rated ‘Strong’.
  • Hsbc
    Product Manager , Unsecured Loans
    Hsbc Feb 2007 - Aug 2008
    Mumbai Area, India
    • Responsible for managing product (Personal Loans) and marketing for HSBC Pragati Finance, the consumer finance business of HSBC.Notable Achievements: • Instrumental in achieving business volume and value. • Demonstrated abilities in developing and implementing cross-sell programs.• Provided direction to the overall brand visibility and contextualisation.• Developed a marketing plan to enable the business to expand footprint in new cities.• Introduced customer life cycle management. • Rated ‘Strong’.
  • Hsbc
    Avp, Consumer Connect
    Hsbc May 2004 - Feb 2007
    Mumbai
    As AVP, Consumer Connect, I , • Led the research for the marketing team at HSBC, India.• Was accountable for providing in-depth customer understanding to marketing teams. • Led the introduction of the innovation process for various product launches / re-launches.• Responsible for all the quantitative and qualitative research. • Responsible for putting together of the research plan, coordination with agencies and monitoring of the budget.• Responsible for presentation of findings and its integration into the roll out of the next steps.Notable Achievements: • Was an integral part of the team that led the research for providing direction to overall brand through the Implicit Model. • Successfully developed a market potential model. • Was an integral part of team that launched home loan variant – HSBC MyHome, re-launched high net-worth product proposition- HSBC Premier and repositioned mid market proposition – HSBC PowerVantage.o Proposition development was done using insight-concept-proposition development cycle. • Contributed in the roll out a customer contact programme for HSBC marketing team.• Developed a system for monitoring customer service delivery at all touch-points. • Rated ‘Strong’.• Received Thanks Awards for the re-launch of HSBC MyHome (Home Loan Variant) and HSBC Premier.
  • Nielsen Company
    Manager - Client Service, Customised Quantitative Research
    Nielsen Company Jun 2001 - Jun 2004
    Mumbai Area, India
    As Manager - Client Service, Customised Qunatitative Research, I was; • Accountable for business development by putting across project proposals for qualitative and quantitative studies.• Part of the team that put together the annual plan for sourcing and execution of various projects.• Responsible for all execution and monitoring of all the quantitative and qualitative research for the team o Nature of assignments handled: Usage and Attitude Studies, Concept Tests, Brand Tracking, Customer Satisfaction Studies, Demand Estimation, Ad Evaluation o Product/ Categories research handled: ethical protein supplement, growing-up-milk, consumer durables and services• Responsible for presentation delivery on various assignments• Received the ART Award (twice) for excellence in job management.

Frequently Asked Questions about Reena Singh

What company does Reena Singh work for?

Reena Singh works for The Coca-Cola Company

What is Reena Singh's role at the current company?

Reena Singh's current role is Senior Director New Technology Insights Enabler | Global Human Insights and Marketing Performance.

What is Reena Singh's email address?

Reena Singh's email address is re****@****ola.com

Who are Reena Singh's colleagues?

Reena Singh's colleagues are Mazen Ali, Rajib Ali, El Amine Amine, Dorin Etim, Joshua Bell, Mohammed Rachad, Ayush Murarka.

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