Refat Mahmood Email & Phone Number

Stockholm County, Sweden

Greater Stockholm Metropolitan Area

• Strategic Solution Consultancy: Serve as the primary technical consultant, leveraging a consultative approach to identify and assess the needs of potential and existing clients, ensuring alignment with Funnel's.
• Customized Product Demo: Design & deliver tailored product demos to articulate the unique value proposition of Funnel.
• Technical Account Strategy: Develop and execute strategic account plans that foster long-term relationships, focusing on maximizing customer lifetime value and retention through ongoing engagement.
• Client Onboarding and Activation: Lead the strategic onboarding of new clients, focusing on value realization through customized implementation plans, training, and proactive advisory to ensure a seamless integration.
• Feedback-Driven Innovation Advisory: Act as a liaison between clients and the product development team, translating customer feedback into actionable insights for product enhancements.N.B. Achievements in terms of.

Stockholm Metropolitan Area

• Technical consultant for clients for the full sales cycle, a combination of pre-sales & post-sales engineering support.
• Conducting product training for new clients & other business units.
• Leading Technical Advisory Programs for enterprise clients to ensure their optimal use of the Funnel platform.

Stockholm, Stockholm County, Sweden

Do you want all your marketing data cleaned & mapped on the platform of your choice? All the time?Currently, most marketers use manual processes and spreadsheets to report marketing results. Which is tedious, time-consuming, and error-prone.Funnel takes messy, siloed data from all sources to automatically generate data that is fully harmonized, instantly.

Stockholm, Sweden

• Secured 47 opportunities through prospecting for the regional sales executives of Ingrid Cloud
• Created the business case, USP, and product pricing model for the potential subscription-based customers
• Managed HubSpot CRM to maintain the sales channel management automation for all clients
• Designed specific region-targeted sales campaigns for Ingrid Cloud’s EMEA & North American potential clients

• Developing digital products & solutions for a telco consisting of 45M customers with an annual sale of $800M
• Personal contribution was the achievement of BDT 30M revenue from releasing 5 products in 2018
• Managing vehicle tracking service project for 8000 clients as the lead contributor throughout the project life cycle
• Conducting cost & pricing analysis in order to create new businesses for revenue
• Identifying and managing sales opportunities, building an in-depth understanding of the client’s solution needs
• Achieving a reduction in operating cost by 8% by introducing a new vendor

Huntsville, Alabama Area

• Serving as the primary technical POC for Synapse customer(s) and the revenue team (both pre- sales & post-sales)
• Oversee Technical Sales Reps throughout the United States and Canada - for a $12M portfolio
• Working on product design flow, pricing strategies, and opportunity identification by assessing North American market conditions for SNAP software
• Creating RFQ, RFP, and inventory request forms in collaboration with the purchasing team
• Collaborating with the Customer Operations team by creating Incident Tickets using Zendesk and JIRA

• Successfully completing the joint venture called “Implementation of NOKIA FLEXI BSC & BTS” with Global Telecom Holding as project team leader
• Engineering the simulation and up-gradation of SIEMENS BR 10 and RG 10 SW based on LTE simulation
• Analyzing and solving BSC & BTS level errors of Nokia & Siemens equipment
• Conducting technical and sales training for distributors, sales representatives design partners, and other channel partners
• Working as an active member in conducting new product qualification and evaluating product margin through a reliability test

• Completing site surveys and performing commissioning and troubleshooting of AirSpan and Skypilot radio modules
• Providing customer support for all types of RF modules provided by ADN Telecom
• Working with the Sales team as a representative from the technical team to provide customer feedback to improve monthly sales

Master'S Degree, Electrical Engineering

Specializing in Mixed Signal Circuit Design (Digital and Analog)

Master'S Coursework, Industrial & Systems Engineering

Bachelor'S Degree, Electrical And Electronics Engineering