Organized 2,500+ pieces of mail for accurate and timely delivery to over 900 homes daily. Consistently met schedules and deadlines to ensure timely mail delivery and collection. Inventoried, managed, and properly accounted for letters, parcels, and company equipment.Accurately delivered 15,000 pieces of mail and 480 parcels weekly.Retrieved 300+ pieces of outgoing mail daily from 50 geographically located collection receptacles and customer mail boxes for processing and shipping. Researched and answered customer questions regarding postal regulations and forms. Solicited small home based businesses to partner with USPS for low cost advertisement. Documented and reported any unusual circumstances concerning mail delivery.

Supervised 30+ postal employees to ensure safe, timely, and efficient mail distribution. Served as the initial point of contact and source of information regarding employee benefits. Initiated all leave, payroll and insurance corrections. Verbally advised employees of terms and conditions of employment. Cross checked employee vaults for accurate accounting of postage and money daily.Ensured adequate personnel and equipment were available for mail delivery and window service. Communicated with employees to resolve grievances.

Inspected travel orders, visas, passports, and other government issued documents for validity for international travel. Dispatched appropriate equipment and personnel to inbound and departing aircrafts to ensure safety and security compliance.

Performed extensive data entry and records maintenance per regulations. Designed a unique filing system that allowed rapid access to more than 1 million pages of data for the public access.Developed an efficient data entry system to update volumes of documents in a timely manner.Processed raw data for proper release according to governing authorities and regulations.