Reginald Harris Email & Phone Number

I am a decisive and dedicated self-starter with technical development and business analysis experience. My skillset combines software development, technical design, requirements management, business technical analysis, and project management abilities. My responsibilities have included supporting users across the organization and providing requirements to offshore consultants for non-business hour docket work. I have a customer service oriented focus with a problem-solving attitude. Technical Competencies• COBOL, PLI• IMS, DB2, VSAM • JCL, TSO, ISPFI entered The Northern Trust Co as an associate programmer and over the next 15+ years working my way to becoming the subject matter expert for the Account Reconcilement Extended (ARX) application. The position required training L1 and L2 contractors needed to support the day to day application requests. It also required IT technical project management and analysis. My client service/application helpdesk experience impressed my manager to the point where he added maintenance invoice receipt and payments to my duties.

Listed skills include Software Development Life Cycle, Vendor Management, Business Process Improvement, Business Analysis, and 4 others.