Reginald Turner Email & Phone Number

Smyrna, GA, US

Marietta, Georgia, United States

At Rausch, we serve clients in the areas of Finance & Accounting, Internal Audit, Information Security, and Professional Placement. We deliver solutions that address compliance, enterprise risk, information technology, and human resource capital.Rausch delivers globally through project lead solutions, co-sourcing, staff augmentation, professional placement.

Greater Atlanta Area

This position is responsible for training, coaching, and mentoring LDR new hires, existingrepresentatives and managers. The role will be a positive change agent who hasexcellent communication, leadership, training, team building, collaboration, and interpersonalskills. Previous experience with development of initiative and practices related to.

Georgia

CALL CENTER CONSULTANT | DIRECTVLeading initiative with DIRECTV’s customer retention group to increase saves rate and significantly improve vital KPIs, for Atlanta-based training, coaching and consulting company that helps customer contact centers achieve goals and sustain success with an exclusive process known as “The Quality Conversation.” Previously.

Overseas

Managed team of mechanical operators and tracked performance both domestically and internationally for technology company providing IT support services, innovative solutions, managed services and enterprise wide solutions in information systems, aerospace, electronics, and technical services to government and commercial customers worldwide. Served as.

Overseas

Directly managed and supervised 19 employees internationally for provider of information solutions and services that support national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. Served as liaison between Army personnel and corporate headquarters. Ensured 100% manning of all systems within 24/7.

Developed and implemented various training programs to support both internal and outsourced initiatives for IT services, network and communications provider that serves more than 150,000 businesses and 1 million U.S. consumers» Conducted training for over 400 personnel throughout US and internationally for external partners » Developed strategies and.

Promoted into position to direct daily activities of two departments and four mid-level managers, and provide guidance to business unit to achieve strategic goals. Initiated continued training and development of managers to ensure progression within the company. Reviewed retention rates and team attendance; implemented performance goal setting, delivered.

Ft. Leonard Wood, MO

Progressed through ranks to lead Brigade Operations in Ft. Leonard Wood, Missouri.Served as Battalion Chemical Officer, Logistic Commander/Manager and Operations Officer/Manager.

Master Of Science (M.S.), Environmental Management

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Kappa Alpha Psi (Keeper of Records), Interfaternity Counsel (IFC Member), National Pan-Hellenic Council (NPHC.

Associate Of Science - As, General Studies

Activities and Societies: ROTC, Drill Team, Black Hat Committee

Master Of Science - Ms, Environmental Science

Activities and Societies: Kappa Alpha Psi