Regina Milton, M.S. Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

•Actively participated in meetings with senior management teams in order to provideupdates on operational issues.• Arranged training sessions for new hires on office policies and procedures.Developed strategic plans for improving operational processes and increasingproductivity levels.•Managed office operations and administrative functions, including accountspayable and receivable, procurement, budgeting, and personnel administration.•Managed, scheduled, and coordinated office functions and the annual holidayparty for employees.•Implemented successful business strategies to improve employee onboarding,offboarding, peer pay program, and company travel.•Used strong issue resolution and communication skills to cultivate and strengthen ourrelationship with our IT partner, NIC.

Carson, California, United States

•Cultivated strong professional relationships with suppliers and key clients to drivelong-term business development•Provided top-notch service to client customers, from pro forma invoices to delivery ofgoods•Developed detailed product information for clients, including product copy, imageassets, dimensions, tariff classifications, safety certificates, and prices• Ensured compliance with internal and external export regulations•Successfully developed sales plans and account management strategies toencourage existing account growth, and to engage with new sales accounts.

West Hollywood, California, United States

• Oversee financial management, budget management, accounting and payroll activities.• Direct day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.• Increase store conversion by 20% by improving customer experience through training and development efforts.• Assess customer issues, researched solutions and implemented corrective actions to maintain high satisfaction.• Develop initiatives for process improvement and reviewed and assessed ongoing operations.• Implemented policies and standard operating procedures and managed quality, customer service and logistics.• Prepare documentation, reports and logs to identify and manage sales metrics and support process driven activities.• Mentor and internally promoted successful company sales and account management staff into leadership positions to drive company growth.

Pasadena, California, United States

New Store Opening at Casper Pasadena in February 2021, resulting in promotion toCasper Melrose Flagship

Torrance, California

• Work as flagship store management, leading coaching, development, and day-to-day support to employees and the business to provide an experience that supports the iconic Abercrombie brand• Creating the best in-store experience as leadership, I focus on recruiting, diversity, human resources, store operations, visual merchandising, asset protection, and• Built strong operational teams to meet process and production demands.• Responsible for inventory fulfillment operations for in-store, and Omni-channel orders across the U.S.• Guided employees on understanding and meeting changing customer needs and expectations.

Pasadena, Ca

Led a 3-member team on a 9-month project with the Junior League of Pasadena. Served 93-year-old non-profit with a series of workshops to instill the women of Pasadena with leadership skills, develop succession planning, maximize their communication skills, and encourage personal development.• Worked closely with the board president to discover areas of opportunity for the league, convey deadlines, scope of work and potential challenges throughout project timeline.• Collected data through observations, surveys, and interviews to better understand the junior league of Pasadena.• Reviewed project risks and devised proactive strategies to avoid potential roadblocks.• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.• Managed entire project life cycle from initial concept through final delivery.• Created and maintained project documentation to drive transparency with stakeholders.

Los Angeles, California

• Focused on the expansion of the Enterprise Truck Rental Division in the West coast by developing monthly prospecting strategies to target new business opportunities, identify lucrative leads, while managing existing client relationships• Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.• Input data into CRM system to manage existing portfolios and potential leads.• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.• Developed successful customer relationships and quickly resolved service requests to increase sales.• Prepared sales presentations or proposals to explain product specifications or applications..• Sought out key decision-makers and tailored solutions to address business challenges.

North Hollywood, California

Led and implemented strategic corporate brand marketing initiatives, on-the-ground executions, and promotional events for Milwaukee, Ridgid, and Ryobi Power Tools in partnership with Home Depot.• Initiated and oversaw the 3rd-largest volume Home Depot in the U.S. by sales of Techtronic power tools. • Served as a single-store lead and produced sales of $2.4M+ by applying demonstration-led practices and understanding the consumer journey from awareness to the moment of conversion.• Streamlined approach to inventory management by taking an individual approach to each line-of-business. Instead of a corporate-directed one-size-fits-all approach. Reported to the corporate office using persuasive written presentations, promotion and marketing strategies, and experiential concepts.Led and implemented strategic corporate brand marketing initiatives, on-the-groundexecutions, and promotional events for Milwaukee, Ridgid, and Ryobi Power Tools inpartnership with Home Depot.● Grew brand awareness by promoting new products and coordinatingmerchandising initiatives.

Los Angeles, California

Sourced creative content targeted to Mayweather fans in order to further amplify digital marketing efforts surrounding the Floyd Mayweather vs Marcos Maidana fight. • Led the digital, public relations, and experiential efforts for the marketing director of Mayweather Promotions. This entailed developing client lists and external news release messaging for all events related to Mayweather fight promotions and World Tours.

Los Angeles Metropolitan Area

Master'S Degree, Management And Leadership Msml, 3.9 Gpa

Activities and Societies: Beta Gamma Sigma - I am a lifetime member of Beta Gamma Sigma. BGS has chapters at only the top 5% of business.

Bachelor'S Degree, Communication Studies And Public Relations

Activities and Societies: National Member of Lambda Pi Eta, Communications Honor SocietyMinor in Pan-African Studies