Richard Griffith Email & Phone Number

Burbank, Washington

Providing IT support and maintenance for the IT infrastructure and software at the warehouse level to insure efficiency.IT Support SpecialistResponsibilities Include, but no limited to:• Active Directory Administration.• Mange and support prox card system & security cameras.• Office 365 Administration.• Troubleshoot, diagnose, and repair workstations, phones, printers, software, and hardware.• Reimage and deploy computer equipment.• Create and maintain Visio network/building diagrams.• Provide technical support over the phone, email, or in person.• Troubleshooting Windows 7 and 10.• Documentation and inventory.

Richland/Kennewick/Pasco, Washington Area

As an IT Network Technician, duties include installations, maintenance, troubleshooting and repair work on computers, and network related equipment. Such as desktops, laptops, IP phones, LAN/WAN, and any other IT peripheral hardware and software. While providing customer support and training via the phone, in person, or over email.Responsibilities Include, but no limited to:• Active Directory & Group Policy Administration.• Configuration of firewalls and network equipment.• Configuration and deployment of Barracuda email filters. • Office 365 & Exchange Administration.• Troubleshoot, diagnose, and repair workstations, phones, printers, software, and hardware.• Reimage and deploy computer equipment.• Create and maintain Visio network/building diagrams.• Provide technical support over the phone, email, or in person.• Run and terminate cat5/6 cable.• Troubleshooting Windows 7, 8, and 10.

Pullman, Wa

Responsibilities include, but not limited to:• Active Directory & Group Policies.• Troubleshoot, diagnose, and repair workstations, phones, printers, software, and hardware.• Reimage and deploy computer equipment.• Provide technical support over the phone, email, or in person.• Troubleshooting Windows 7, 8, and 10• Run and terminate cat5/6 cable.• Documentation and inventory.

Idaho Falls

Idaho National Laboratory – Contracted: United Global Technologies 2016 (June 27th- Sept 30th) Provide MFA Technical Support to users to ensure that they could sign into their workstation using their HSPD-12 Badge. Install and verify ActivClient and hardware. After verification is complete, move user to an MFA ‘Enforcement’ group via Active Directory, and document steps taken. Provide technical customer support and training via email, over the phone, or in person. Responsibilities include, but not limited to:• Working with PKI and Multi-Factor Authentication Infrastructure.• Active Directory Administration• Customer issue resolution and troubleshooting for certificate validation, hardware, driver incompatibility, and GPO interference.• Implementation Software and Hardware• Helpdesk Support via in person, over the phone, or in email • Troubleshooting of Windows 7/8• Documentation and incident reporting

Starting fresh out of High School, working at Kiona Benton City School District as an IT Technician has been a great learning opportunity. Working at KiBe I am self taught and have had many different exposures to different technologies. I have had the opportunity to work on servers, workstations, phones, printers, security camera's, web filters, antivirus servers, and etc. There isn't one day where I will be doing the same thing as in the past, everyday is a new challenge for me to tackle. Besides being self taught, one thing I brought to the table of KiBe is my personality, social skills, teamwork, and my positive attitude. Duties include the setup of new and maintaining computer and network equipment. Provide administration support for Windows 7, 8, 10, Windows server 2008, and windows 2012 R2. Deployment of operating systems, software, and updates over SCCM & Clonezilla. Provide customer support and training via email, over the phone, or in person. Operate and manage IBOSS Web filter, Kaspersky, and Malwarebytes Antivirus servers.Responsibilities include, but not limited to:• Operate and manage IBOSS Web Filter • Manage Malwarebytes & Kaspersky antivirus server• Manage Active Directory & Group Polices • Manage and deploy wireless access points• Configure and deploy wireless bridges• Troubleshoot, diagnose, and repair workstations, servers, phones, and printers, security camera’s, switches, IPads, software, and hardware• Reimage and deploy computer equipment• Run and terminate cat5/6 cable• Documentation and inventory

Bachelor’S Degree, Cyber Security

Seeking degree in Cyber Security

High School Diploma