Rob Lowery Email & Phone Number

Columbus, Ohio Metropolitan Area

Lead the Paper Project Operations organization by promoting, developing, and implementing measures to achieve cost effective improvements in operations and increased customer satisfaction while ensuring compliance with policies and regulations. Support planning and coordination of factory delivery commitments as well as the workforce across all projects. Monitor and support a safe working environment and a positive team spirit where people can perform their best and feel like contributors to a successful organization.

Columbus, Ohio Metropolitan Area

Responsible for successful execution/delivery of automation projects on-time, within budget, as per the contract agreement within the quality and safety framework of ABB. Ensured customer expectations were pro-actively managed and commitments were met in the agreed timelines. Controlled project cost and cash flow and pursued requested change orders the satisfy new requirements while minimizing risk exposure and maintaining margin.

Columbus, Ohio Area

Lead strategies to advance productivity and performance of internal IT systems across North and South America, and collaborate with global IT managers. Direct IT integration of two multi-billion dollar acquisitions, while controlling costs by merging operations and deploying new best practices and global standards.Manage a multi-million dollar IT service delivery budget, and lead a blended team of ~15 direct and functional managers in 10 locations across the Americas with ~25,000 end users. Direct IT operations involving the execution of 3-5 year initiatives to establish enterprise-wide solutions driving productivity while enhancing the user experience.

Leadership role on a high visibility corporate-driven project to migrate 19 existing ERP systems in 45 U.S. locations, representing multi-billion dollar in annual revenue, to a single coordinated SAP solution. Directed program governance, identified opportunities for consolidation, and guided performance to align with operations schedule and budget goals.■ SELECTED CONTRIBUTIONSManaged third-party suppliers of IT service on project involving five business units and ~100 on/off-shore integration FTEs along with local contract labor. Formed an SAP Center of Excellence providing system life-cycle management, and exceeding business case benefits delivering significant annual P&L savings.

Managed alliance partner contracts, growth initiatives, service proposals, and completed field assessments to ensure quality and consistency of service delivery. Qualified and integrated acquisitions to expand service offerings. ■ SELECTED CONTRIBUTIONSLaunched an inclusive risk management process for the complete service agreement life-cycle, which upgraded the integrity of the service business deal pipeline with integrated applications and training.

Led transition of the sales and operations organization to the ISO 9001:2000 quality management system reducing administration and registration costs. Audited operations ensuring compliance to industry and federal regulations. ■ SELECTED CONTRIBUTIONSCut reporting cycle times by 50% and reduced unresolved customer complaints by 35% in six-months through process redesign, integrating root cause analysis and corrective action planning.

Led cross-functional team to re-engineer processes, tools, and standards for the U.S. Operations. Established corporate-wide, global standards and drove consensus on a 15-country international team. ■ SELECTED CONTRIBUTIONSGrew profits by reducing rework and software defects while improving quality by developing and deploying innovative processes and tools. Increased proposal hit rate by implementing a risk management program.

Designed, developed, and marketed process automation software for the chemical industry. Established agreements to become the preferred supplier to globally recognized manufacturers.

Accountable for management, design, and successfull deployment of process automation solutions to global clients. Focused on delivering return on investments.

Bachelor’S Degree, Electrical Engineering

Master Of Business Administration (M.B.A.), Finance And Emerging Markets