Remi Chan Email & Phone Number

San Francisco, Ca, Us

Palo Alto, California, United States

Leads and positively motivates a diverse team of 15-20 individuals with a high retention rate (average of 5-6 months) Develops and utilizes strategies to boost individual sales/KPIs and reward high-functioning team members on a regular basis Mentors team members for professional development; e.g., promoted RA into FL position and ASL to SL Drives results in all KPIs for a full concept multimillion dollar business, especially in Conversion (+5% to Comp) and NPS (+7% to Comp) Hosts and organizes community initiatives to drive ROI/brand awareness, including a shoe launch party with over 150 attendees Piloted a community program and grew the store's local Allgood Collective from 6 to 20 members Creates fleetwide resources for various programs across the brand including community engagement, results tracking, and inventory management Assigned Operations Specialist for the West Region to train and hold store teams accountable to current SOPs and BOH Standardization by performing Operational Assessments Helps to pilot programs (e.g., Allgood Collective and RFID) in all stores while working with cross-functional partners to streamline processes and identify opportunities for growth or improvement Leads visual standards and upcoming floor-sets as the visual pilot store Trains and onboards store leaders company wide to establish a strong brand foundation

Austin, Texas

Drove community engagement by coordinating over 75 in-store events in the first Madewell Commons location Averaged between 20-22% ROI based on attendance rate, purchase conversion, and post survey feedback Participated in local vendor markets to drive brand awareness (e.g., Yeti, ACL, SXSW, and Renegade Craft Fair) Networked and built successful relationships with local vendors who mirrored the brand's values Successfully recruited over 15 vendors to join the Hometown Heroes program Pioneered the Community Events Program and created applicable resources utilized by the fleet

San Antonio, Texas

• Built brand awareness through creative eventing and customer development.• Communicated with associates, Store Director, and District Manager to develop ideas and assess business needs.• Oversaw day-to-day activities of store to meet company standards.

Memphis, Tn / San Antonio, Texas

• Helped customers build their wardrobes by providing attentive service and styling assistance.• Worked within a sales team to help meet sales and service-related goals.• Organized new product and outfitted displays.

• Directed educational tours for visitors.• Produced and completed necessary documents for the museum's accreditation.• Oversaw the organization of files related to the museum's collection.• Moved and handled artifacts during the museum's renovation.

• Oversaw and assisted a Professor in an Introduction to Art class for undergraduates.• Graded class’ assignments, including quizzes and papers.• Upheld the attendance, while also overseeing the progress of the class as a whole.• Assisted and motivated students that sought improvement.• Led lectures at local museums to aid students in their assignments.

Museum Studies Graduate Certificate Program, Museology/Museum Studies

Master’S Degree, Egyptian Art And Archaeology

Activities and Societies: Egyptology Graduate Student Association

Bachelor'S Degree, Classical, Ancient Mediterranean And Near Eastern Studies And Archaeology

Activities and Societies: Honors, Eta Sigma Phi