● Consolidation and analysis of quantitative and qualitative data, providing strategic insights for the sales team and enhancing the decision-making process with a focus on sustainability;● Development of analytical capabilities, interpreting complex information and quantifying variables directly or indirectly related to sustainability, ensuring an evidence-based approach to commercial strategies;● Contribution to increasing team productivity by sharing technical and commercial knowledge with a multidisciplinary team, promoting synergies that maximize performance;● Preparation of high-quality technical and commercial reports, utilizing formal and structured writing in both Portuguese and English, with a focus on clarity and coherence in the presentation of data and strategies;● Research and analysis of technical/theoretical references, applying acquired knowledge in the development of commercial proposals and project feasibility, ensuring solid grounding and adherence to best sustainability practices;● Conducting meetings with clients in both Portuguese and English, ensuring clear understanding of demands, effective document collection, and clarification of doubts, always with a focus on results and excellence in service.

● Responsible for providing specialized consultancy on regulatory issues, guiding clients on the requirements and procedures necessary to comply with relevant norms and regulations.● Responsible for leading commercial processes to acquire new clients, from identifying leads to signing contracts, ensuring an effective flow.● Management of all commercial documents related to negotiations and transactions, ensuring they are complete and comply with applicable regulations.● Conducted proactive prospecting of new clients, organizing and participating in meetings with domestic and international leads, aiming to expand the client base and establish strategic partnerships.● Represented the company at industry fairs, conferences, and relevant events, promoting the offered services and identifying business opportunities.● Created and presented proposals and services through various channels to potential clients, aiming to demonstrate the added value and benefits of the company.● Daily follow-up on submitted proposals, ensuring proper follow-up and achievement of established goals.● Weekly updates of commercial performance reports, providing insights and analyses on sales activity performance and progress towards defined goals.● Preparation of reports and control spreadsheets.● Key Clients: COMEN, SGS, MEHECO, and OCEANE.Key Results:(1) Client Base Expansion: Increased acquisition through strategic partnerships.(2) Efficient Documentation: Improvements in the management of commercial documents.(3) Increased Success Rate: More effective proposals through personalized presentations.(4) Brand Visibility: Strengthened presence at industry events.(5) Enhanced Reporting: Insights that helped the sales team exceed goals.

● Support in managing client relationships and closing deals using Salesforce, ensuring that all information is updated and accessible.● Development of persuasive PowerPoint presentations to effectively communicate services to potential clients.● Conducting weekly assessments of negotiations, identifying opportunities, and relaying them to international leadership for alignment.● Facilitating communication between the legal team and potential clients to address legal issues efficiently and finalize contracts.Key Achievements:(1) Improved Client Management: Enhanced relationship management through effective use of Salesforce for timely updates.(2) Successful Presentations: Created impactful presentations that increased the conversion rate of potential clients.(3) Strategic Alignment: Optimized communication with international leadership for timely identification of opportunities.(4) Efficient Contract Facilitation: Promoted collaboration between legal and sales teams, resulting in faster contract closures.(5) Increased Visibility of Sales Pipeline: Established a follow-up process for negotiations, improving strategic decision-making.

● Constant monitoring of new clients during their use of the offered services, ensuring a satisfactory experience and the achievement of their goals.● Providing customer support through multiple channels, including phone, email, and chat, to clarify doubts, resolve issues, and offer personalized assistance as needed.● Responsible for translating documents from English to Portuguese, ensuring understanding and accessibility of information for Portuguese-speaking clients.● Creation of weekly articles on international trade for the company’s social media, aimed at informing, educating, and engaging the audience on relevant issues in the context of global trade.Key Achievements:(1) Improved Customer Experience: Established a consistent follow-up process for new clients, ensuring a satisfactory experience and the achievement of their goals.(2) Multichannel Customer Support: Provided effective support through various channels (phone, email, chat), resolving inquiries and increasing customer satisfaction.(3) Effective Translation Services: Delivered accurate translations of documents from English to Portuguese, improving accessibility for Portuguese-speaking clients.(4) Weekly Content Creation: Developed weekly articles on international trade for the company’s social media, increasing engagement and interest from the audience in the services.(5) Increased Online Traffic: Significant increase in monthly visitors to the company’s platform through engaging content on social media, resulting in a higher number of inquiries about services.

● Involvement in identifying, approaching, and negotiating strategic partnerships with Brazilian startups to strengthen the exchange programs offered by the company.● Responsible for organizing and managing the necessary documentation for clients coming to Brazil, ensuring that all requirements are met efficiently and within established deadlines.● Conducting analyses and research to identify new business opportunities in Latin America, including market research, competitor assessment, and identification of relevant regional trends.Key Achievements:(1) Successful Partnerships Established: Negotiated and formalized strategic partnerships with various Brazilian startups, enhancing the company’s exchange programs and expanding its network.(2) Efficient Documentation Process: Improved the efficiency of the documentation process for arriving clients, reducing processing time and ensuring compliance with all requirements.(3) Identification of New Opportunities: Conducted comprehensive market analyses that resulted in the discovery of new business opportunities in Latin America, contributing to the company's growth strategy.(4) Enhanced Market Positioning: Provided insights into regional trends and competitor activities, allowing the company to refine its offerings and strengthen its market presence.(5) Increased Client Engagement: Facilitated smooth transitions for clients coming to Brazil, resulting in higher satisfaction rates and positive feedback about their overall experience.