Believers United for Progress, a grassroots organization, was formed through the community restaurant New Visions of Africa, and the spirit that lives within us. Our mindset when we established this organization was “What can we do to bring dignity and respect back to our communities?” We work to sustain and maintain our communities through social contact.Believers United for Progress has sponsored community dinners and outreach services to help families become self-sufficient in and around the HAYTI area in Durham, North Carolina. The organization has actively worked in the community, providing services for free and has been open to the public since July 2004. It was incorporated into North Carolina as a 501(c)(3) non-profit organization on February 27, 2007.

• Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

My current role entails direct supervision of 15 senior project managers - Effective management of employees on career development, educational goals setting, compensation planning, performance improvement plans development, and monthly 1:1 meetings facilitation with each employee- Initiation of successful global project delivery for over 130 customers with a combined portfolio of more than $100M- Generation of new Delivery Process document for ISO compliance- Establishment and supervision of the tiger team that helped streamline delivery process transitioning from “Waterfall” to “AGILE” delivery- Thorough assessment of current metrics and forecasted pipeline guaranteeing proper resourcing and efficient project deliverySolutions Validation Services is a Cisco Customer Experience Organization with labs and validation teams located in key Cisco sites in AMER, EMEAR and APJC. Our world class, innovation test lab facilities are used as a development, innovation, testing and validation platform to deliver Customer Funded Testing for various leading technologies. The SVS team is made up of 300+ staff that specialize in Testing and Validation services. SVS has a proven track record of validating leading edge designs, complex solutions and the largest networks in the world. Currently we are leading the testing experience world with Innovative Automation Industry frameworks, helping our customers accelerate deployments, while reducing risk and cost in an exponential fold.

Manage large/complex customer facing projects or multiple projects or takes a business management role in an account or group of accounts.- Create a project schedule and plan with financial, resource and material requirements Develops and presents proposals and final agreements Provides leadership to project staff including project engineers, vendors, partners or subcontractors.- Manage the projects from start to completion including the resolution of escalated project issues Accountable for the Project Budget Presents service business value to customers for new or existing business Influences the customer in the assessment, planning and management of related network projects.- Manage internal projects/programs within Cisco. Program Manage ongoing optimization service to deployed customer networks and act as a mentor.- Work with the Program Management Community to further develop the PM/PGM role, processes and operations.Overall: Responsible for advance technology testing and next generation products for Videotron, T-Mobile, Cablevision and Cox Communications. The technologies tested includes streaming HD video and video / gaming on demand and IPTV, SP WiFI and Data Center Solutions.

The City Insight was founded in 2007, and serves as a multimedia company producing various “traditional” and “non-traditional” business and consumer solutions such as print media at over 400 locations in the Triangle 9 cities (the City Insight magazine), www.thecityinsight.com, www.thecityinsightdeals.com, www.yourlocalcitydirectory.com, www.cityjobsforyou.com, www.thecityinsightlist.com, public relations, marketing, consulting, and event coverage, to name a few. Traditionally, it consists of many variations of print and online media. Non-traditionally, it houses a plethora of products and services, media influences, and the development and nourishment of key relationships such as chambers, cities, non-profits, small to large scale businesses, and the community. The City Insight has a culture that consists of relationship building and seeking the betterment of businesses and community in its markets.Through solutions of the City Insight, effective marketing strategies are provided for businesses, along with partnerships that make sense. These relationships ultimately benefit the community. Additionally, The City Insight fosters strategic initiatives that strive to be a positive influence by addressing the issues that means the most.

Aisymmetry LLC 's mission is to enhance the way students study and experience Science, Technology, Engineering, and Math (STEM). We are able to inspire their interest by providing “real life” experiences that challenge them to learn and apply new skills. Students realize the value of essential STEM skills through robotics competitions. FIRST (For Inspiration and Recognition of Science and Technology) has a comprehensive offering of robotics competitions covering K-12. We utilize the Lego Robotic Mindstorm curriculum to enhance middle and high school students’ critical thinking, innovation and imagination.

5LINX® has earned the distinction as being recognized by Inc. Magazine as one of the 5000 fastest-growing privately-held companies in the country. View 5LINX® Inc 500/5000 history. In addition, in its hometown of Rochester, New York, 5LINX® has made the list as one of the top 100 companies in the region.

-Tasked to project manage the pilot for Incident Management Support after hours for top tier cable service providers, including Time Warner Cable, and Comcast- Tasked with moving successful pilot phase to new revenue generating service offering within Cisco for US Web 3.0 Cable customers (FTS Incident Mgmt.)- Analyzed customer data for scheduled phased support as well as competitive data (Juniper and Alcatel) for similar support• Created process / procedures, training criteria and shift time of coverage for the pilot and approved program• FTS IM has generated over $15M in new business revenue since it’s inception

- Inaugural Director charged with assisting in the creation of the Cisco Black Employee Network (CBEN) Governance Council with matters including CBEN’s US budget. Helped establish CBEN’s largest of $300K approved by Cisco Senior Management and CBEN Governance Council.- In partnership with 3 other co-Chairs, has led CBEN RTP to leadership role among all of Cisco’s affinity groups. CBEN RTP has exposed minority children across North Carolina’s rural and urban communities to careers in careers in science, technology, engineering and mathematics (STEM) by exposing them to professions who look like them. Through outreach to students from elementary to the college level via programs such as Lego Robotics and Cisco Networking Academies, as well as hosting RTP onsite programs

-Lead Program Manager on the HTTS Wichita State University Project. This project was to build a HTTS Customer Support Team on the WSU campus. - Analyzed data to build in a phased support model. - Analyze technical support key word list to phase in work to the HTTS WSU Team. - Develop process/ procedures for the technical support engineering team. Created training modules and documentation, scheduled Cisco Technical Training for the advanced and novice Customer Support Engineers.

- Created and developed new HTTS Critical Issues Manager position within Advanced Services which entailed managing customers and their expectations versus the typical role of managing people- Served as Single Point of Ownership (SPO) for HTTS process and procedures within the customer environment- Reviewed best practices of Cisco and Cisco Clients to offer suggestions for improvement- Engaged immediately and completely in problem analysis, solution development, and team/resource building when Cisco’s procedures failed to successfully support the customer or major outages occurred- Lead the HTTS Wichita State University Project. This project was to build a HTTS Customer Support Team on the WSU campus.

- Managed information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.- Maintained staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.- Maintained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.Directs technological research by studying organization goals, strategies, practices, and user projects.- Completed projects by coordinating resources and timetables with user departments and data center.Verifies application results by conducting system audits of technologies implemented.Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.- Recommended information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.- Maintained quality service by establishing and enforcing organization standards.- Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Responsible for the main operating systems and associated subsystems. Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing computer resources. Install, setup, and monitor local area network (LAN). Perform a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets company and user requirements.

Started in November 1993. Opportunity allowed the utilization of Network Design skills. Led the integration of Manufacturers’ Hanover Bank and Chemical Bank networks post merger combining Manufacturers’ mainframe environment with Chemical’s Ethernet/Server environment to create one of the United States’ largest data communications network at the time. Led the project’s planning, implementation and integration. Responsible for the installation, layout, and maintenance of all network components. Plan, design, analyze, and provide technical support for data communications network or group of networks. Conduct research and evaluation of network technology and recommend purchases of network equipment.

Started in September 1986 as the Lead Network Design and Implementation Engineer. Responsibilities included the design, installation and maintenance of the bank’s network infrastructure which was used for trading stocks, bonds, and foreign currency. Supervised a team of 5 engineers initially which grew eventually to 10 engineers who maintained CSFB’s distributed architecture throughout New York City (including the New York Stock Exchange). Responsibilities included writing process, procedures, and best practices. Assisted in moving CSFB from legacy IBM environment to the newer token ring/Ethernet environment. Responsible for the installation, layout, and maintenance of all network components. Plan, design, analyze, and provide technical support for data communications.

Instructor and NE Regional Technical support for hidh speed communications and high end installations