Renee Olson Email & Phone Number

Lansing, Mi, Us

United States

- Daily management of the loan pipeline to identify where files are having issues & facilitate communication between Processing, Underwriting, and Closing- Monitor processes for efficiency and effectiveness; provides top management with recommendations for improvement- Ensure that new mortgage loan packages are processed and completed according to established policies and procedures- Evaluates/Audits loans for accuracy, completion, and compliance with governmental regulations- Knowledge of RESPA, Regulation Z, and Regulation B requirements- Develop and implement training for operations staff- Manages subordinate staff in the day-to-day performance of their job

- Review and audit initial loan submission from Loan officers- Order and prepare any required documents necessary for the loan to close in compliance- Work with third party vendors to obtain necessary documents for the loan file- Update and maintain an updated GTE, re-disclosing when a change of circumstance arises and prepare the changed circumstance form to be submitted to centralized disclosures to issue the GFE- Manage a working pipeline, meeting the target close dates indicated by sales staff- Work with underwriting staff in ordering all necessary documents needed for the loan file- Provide backup for the centralized disclosure team when needed by preparing initial and re-disclosures

East Lansing, Mi

- Reviewed residential loan application files (both broker and direct) to verify application data was complete and meet company standards; including type and amount of mortgage, borrower assets, liabilities, and length of employment. - Handled more complex loan types and escalated issues- Provided great service for FNBA sales team and customers- Performed an initial underwrite of each file- Obtained necessary documents for each loan by emailing and calling each borrower- Submitted mortgage loan application files for underwriting approval- Submitted conditions to Underwriter to clear loan for approval• Followed up on all outstanding orders to third parties and borrowers within established company deadlines- Performed other duties as assigned, such as assisting other processors with their work and responsibilities

Lansing, Mi

- Talented eligibility advisor with wide-ranging experience in governmental and private sectors- Analyzed financial and supporting documents according to federal guidelines to determine eligibility for mortgage, property taxes, and or condominium fees (up to $30,000 per case)- Provided support to applicants enrolled within the application process- Processed and managed 75-130 files per week- Reviewed homeowner application- Applications included third party authorization forms, intake form, property deed, proof of income, and delinquent bill homeowner is requesting assistance - Reviewed each application to see if homeowner(s) could sustain future monthly payments by ensuring the applicant did not exceed 45% or more in monthly housing payment(s)- Assessed the needs of each file on a bi-weekly basis- Evaluated each case to ensure which services could be used and most beneficial - Managed all applicants through the process of applying until the final document process- Referred applicants to outside housing agencies for additional guidance- Selected to train new associates in departmental operations - Frequently recognized for outstanding customer service and client relationships

Lansing, Michigan Area

- Delivered support to all legal secretaries, lawyers and office staff- Compiled and completed scan jobs, copy jobs, and pleading indexes- Composed the daily email and meeting schedule- Answered 100% of inbound calls for the firm- Managed incoming calls, inquiries, and directed them to the appropriate legal assistant, attorney or staff- Handled all incoming mail and distribution - Responsible for the conference room and visitor office schedules- Ensured all information was entered into Meeting Planner and Outlook calendar- Maintained all work orders for the suite- Submitted work orders and followed up accordingly - Maintained all opening duties for the firm

Lansing, Michigan Area

- Provided all secretarial and clerical services for professional staff employees and/or management supervisors- Composed notes and letters for the UniServ directors- Received, opened, and distributed all mail for the office- Established and maintained current mailing list and directories- Organized and kept schedules of meetings- Prepared meeting rooms, sent meeting reminders and notices, along with agendas or materials for the meeting- Worked under general supervision but frequently worked alone, exercising considerable independence within established guidelines- Established and maintained a working relationship with the public, members, and leaders- Used electronic membership system to maintain membership lists, prepare dues transmittals, and perform other membership processes- Processed financial records and maintain records

Lansing, Michigan Area

- Directly supported the principals of the company- Maintained principals, directors and owners’ schedules- Event planning for clients and owners - Supported lobbyists, clients, and local Representatives and Senators - Provided support to various governmental agencies- Performed office support duties- Data entry- Inbound phone inquiries- Weekly and quarterly reports- Compiled and communicated new state house and senate bills- Maintained overall schedule of conference rooms- Ensured interns had up-to date daily schedules of each conference room

Lansing, Michigan Area

- Served as a main support for processing paychecks, direct deposit vouchers, and mail distribution- Proficient at interpreting verification of court orders- Managed the process of employment verifications with a turnaround period of 48 hours- Processed court ordered subpoenas within court mandated dateHandled and researched incoming workers’ compensation claims per mandated datesProvided basic services to employees such as entering preferences for voluntary deductions, direct deposits, tax withholding, and answering payroll questionsComplied with the Accounting Department’s Code of Conduct by maintaining the highest level of integrity and protecting confidentiality

Lansing, Michigan Area

- Coordinated and participated in project conferences- Compiled all documents and folders needed for each conference- Provided and processed all evaluation forms- Provided technical support and training to Michigan State Police Troopers, County Deputies, City Officers, Advocates, Dispatchers and County Prosecutors- Provided assistance and support to the Governor's office, Michigan Attorney General and the Michigan Domestic and Sexual Violence Prevention and Treatment Board- Worked directly with the director and training attorney of the Violence Against Women Project- Budget responsibilities

Master'S Degree, Administration And Leadership

Bachelor Of Arts - Ba, Communication, General

Associate Of Arts - Aa, General Studies