Renee Bowman Email & Phone Number

Tinley Park, Il, Us

Lagrange, Illinois, United States

Greeting clients, verifying eligibility, demographics and collecting copays/payment for services.Administrative duties include answering phones, making appointments, collecting copay and maintaining client confidentiality for general surgery and surgical oncology.Quickly obtaining medical records for significantly serious surgical oncology patientsWork in collaboration with providers, medical assistants, nurses and patients.Determining which surgeon is the best fit: considering location and procedures needed.Managing current referrals for patient upcoming appointments.Responsible for Prior authorizations for general surgery and surgical oncology.Support and encourage patients to make follow up appointments for maximum recovery.Optimistic influence on my team.

Lagrange, Illinois, United States

OPERATIONS ASST | AMITA Healthcare -UChicago Medicine AdventHealth (01/2017) - Present Greeting clients, verifying eligibility, demographics and collecting copays/payment for services.Administrative duties include answering phones, making appointments, collecting copay, chart preparation and maintaining client confidentiality.Ensure literature pamphlets and samples are available upon request.Maintains DME, FMLA and Short Term Disability paperwork.Responsible for Prior authorizations for hospital stay and medication requests.Receive, sort, handle and distribute all incoming mail. HEALTH CONTACT CENTER REP | AMITA Healthcare (11/2017) – (12/2020)Answer 50 – 60 calls per day with 95% accuracy on topics such as scheduling outpatient testing in one of 15 facilities, inquiring about insurance benefits, or explaining test procedures.Perform the difficult task of de-escalating calls of irate patients and resolving disputes all in one phone call.Prepare and maintain client records, collect all insurance data inputting into Cerner to ensure correct billing for services and insurance authorizations.CUSTOMER SERVICE REP | AMITA Healthcare (01/2017) – (11/2017)Greeted clients checked them in and out, verified insurance eligibility and demographics.Collected past due balances and copays; inputted daily deposit collection.

Western Springs, Illinois, United States

Providing administrative support, strong problem-solving skills, communication, and multi-task between all six clinicians.Maintain compliance with federal, state, and local laws, with our key Blue Cross Blue Shield PPO provider. Key systems include Therapy Appointment, Office Ally, and Availity. Assist clinicians with any questions regarding this software.Identify and research potential clinicians.Pursuing payments of delinquent accounts and creating payment plan options.Responsible for screening all incoming calls and interacting with prospective clients.Insurance and COB (Coordination of Benefits) verification.Assist clients to understand copays, deductibles, out of pocket, authorizations and uncovered services.Facilitating the resolution of insurance and patient credit balances.Developed a clinician waitlist to ensure clients health and decrease clinician down time.

New Lenox, Illinois, United States

Additional information provided upon request..

Master'S Of Business Administration

Activities and Societies: Sigma Alpha Pi (Leadership) 2016 Delta Mu Delta Honor Society 2019

Bachelor Of Health Administration