Renee Bowman Email & Phone Number

Mechanicsburg, Pennsylvania

409 2Nd St Harrisburg Pa

• File Clerk with the Mortgage Dept at Members 1st Federal Credit Union• Help to process Members 1st mortgage files for mortgage originators on a daily basis • Speak to members about conditions needed for their loan files • Prepare time sensitive files for closing & settlement • Help manage originators calendar

Palm City, Fl

Schedule work for field managementKeep records of all work in progress and report those records on a daily basis to their customersInvoicing and billing of work through their customers billing systems - Electronic invoicingAccounts Receivable Management by discussing and researching all outstanding invoices with their customer and their corporate office in PennsylvaniaMaintaining GPS systems online and working with field employees to make sure that records are up-to-date in the GPS systemsGeneral office duties including, but not limited to: Answering and routing phone calls, scheduling of meetings and travel arrangements for office management, mail delivery and routing to proper office employeesImplemented procedures to help form the Project Management Office

Efficiently process teller transactions through direct customer service and interactionBalance and restock ATM dailyBalancing and maintaining teller cash drawer dailySales and education about credit union products and servicesTrain skills to new hires and oversee their transactions once they advanced within the companyNew Accounts RepresentativeAssist members in opening new accounts and expanding current account relationshipsResolve account questions and issues to ensure high levels of customer satisfaction