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Renee Crosby Email & Phone Number

Director, Customer Success Operations at SOCi, Inc.
Location: Austin, Texas, United States 9 work roles 1 school
1 work email found @adobe.com 4 phones found area 404, 206, and 843 LinkedIn matched
4 data sources Profile completeness 86%

Contact Signals · 1 work email · 4 phones

Work email r****@adobe.com
Direct phone (404) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
SOCi, Inc.
Role
Director, Customer Success Operations
Location
Austin, Texas, United States

Who is Renee Crosby? Overview

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Quick answer

Renee Crosby is listed as Director, Customer Success Operations at SOCi, Inc., based in Austin, Texas, United States. AeroLeads shows a work email signal at adobe.com, phone signal with area code 404, 206, 843, and a matched LinkedIn profile for Renee Crosby.

Renee Crosby previously worked as Customer Success Operations Director at Soci, Inc. and Sr. Strategy and Operations Manager at Adobe. Renee Crosby holds Bachelor Of Science, Rehabilitative Services from Florida State University.

Company email context

Email format at SOCi, Inc.

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{first_initial}{last}@adobe.com
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AeroLeads found 1 current-domain work email signal for Renee Crosby. Compare company email patterns before reaching out.

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Profile bio

About Renee Crosby

Experienced and results-driven Customer Success Operations professional. Adept at developing and executing customer success strategies to drive business growth. Skilled in optimizing operations for enhanced efficiency and customer satisfaction. Demonstrated ability to lead cross-functional teams and collaborate with stakeholders to achieve organizational goals. Passionate about leveraging technology and data-driven insights to drive operational excellence.

Current workplace

Renee Crosby's current company

Company context helps verify the profile and gives searchers a useful next step.

SOCi, Inc.
Soci, Inc.
Director, Customer Success Operations
Website
meetsoci.com
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Company profile
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9 roles

Renee Crosby work experience

A career timeline built from the work history available for this profile.

Customer Success Operations Director

Current
Soci, Inc.

San Diego, California, US

Nov 2023 - Present

Sr. Strategy And Operations Manager

Adobe

San Jose, CA, US

  • Developed and implemented strategic initiatives to enhance the overall efficiency and effectiveness of customer success teams. Leveraging my extensive CS experience, I collaborated with cross-functional teams to align.
  • Identify opportunities for growth, retention, and increased customer satisfaction.
  • Streamline and optimize customer success processes and workflows to maximize efficiency.
  • Implement best practices and utilize technology to enhance operational effectiveness.
  • Utilize data-driven insights to assess program performance, identify trends, and make informed decisions.
  • Implement metrics and KPIs to measure the impact of customer success initiatives.
Apr 2022 - Nov 2023

Customer Success Process Expert

Adobe

San Jose, CA, US

  • Work across the global organization to ensure consistency, transparency, and accountability for performance improvement initiatives by driving the following activities:
  • Document key processes impacting the Commercial Customer Experience and provide actionable improvement recommendations that improve customer satisfaction and CSM efficiency
  • Streamline lifecycle interactions across product domains to drive a consistent customer experience
  • Intervene to improve or correct a deteriorating process highlighting data points to track the desired impact on the outcomes of the process
  • Drive performance by providing feedback to Operational Managers and individuals on performance against quality objectives and targets
  • Work across various stakeholder groups to improve processes impacting the customer experience
Jun 2019 - Apr 2022

Customer Success, Principal

Blackbaud

Charleston, South Carolina, US

Drive product adoption to increase business value, identify upsell opportunities, and mitigate customer renewal risks for the world's leading cloud software company powering social good. Advocate internally for clients with all levels of management; influence product roadmaps; contribute thought leadership related to online engagement, peer-to-peer.

Aug 2018 - Jan 2019

Customer Success, Lead

Blackbaud

Charleston, South Carolina, US

Apr 2018 - Aug 2018

Sr. Customer Success Manager

Blackbaud

Charleston, South Carolina, US

May 2012 - Mar 2018

Account Manager

Convio

Austin, TX, US

Jun 2010 - May 2012

Affiliate Services Liaison

The National Christian Foundation

Alpharetta, Georgia, US

Oversaw affiliate relationships for ninth-largest non-profit in the US. Serving a global generosity movement with the most creative giving solutions available today, NCF has mobilized more than $10 billion for 63,000 charities through a giving platform that includes Giving Funds (donor-advised funds), expert strategies for non-cash giving, highly.

May 2007 - Jul 2010

Brokerage Assistant

Gables Residential

Atlanta, Georgia, US

Gables Residential is an award winning, vertically integrated real estate company specializing in the development, construction, ownership, acquisition, financing and management of multifamily and mixed-use communities. Gables manages approximately 38,000 apartment homes and 400,000 square feet of retail space and has received national recognition for.

Apr 2004 - May 2007
Team & coworkers

Colleagues at SOCi, Inc.

Other employees you can reach at meetsoci.com. View company contacts →

KD Kelly Driscoll Kelly Driscoll Colleague at Soci, Inc. Portsmouth, New Hampshire, United States, United States View → SM Shopna Momotaz Shopna Momotaz Colleague at Soci, Inc. Los Angeles, California, United States, United States View → SR Steven Rogers Steven Rogers Colleague at Soci, Inc. North Charleston, South Carolina, United States, United States View → PS Peter Staunton Peter Staunton Colleague at Soci, Inc. Chicago, Illinois, United States, United States View → CB Cassie Benitez Cassie Benitez Colleague at Soci, Inc. San Diego Metropolitan Area, United States, United States View → JA John Albert Maño John Albert Maño Colleague at Soci, Inc. Metro Manila, Philippines View → NB Nicole B. Nicole B. Colleague at Soci, Inc. United States, United States View → BJ Brad Jensen Brad Jensen Colleague at Soci, Inc. Austin, Texas, United States, United States View → SM Santiago Martínez Santiago Martínez Colleague at Soci, Inc. Sonora, Mexico, Mexico View → PS Parker Severns Parker Severns Colleague at Soci, Inc. Waco, Texas, United States, United States View →
1 education record

Renee Crosby education

  • Florida State University
    Florida State University
    Rehabilitative Services
FAQ

Frequently asked questions about Renee Crosby

Quick answers generated from the profile data available on this page.

What company does Renee Crosby work for?

Renee Crosby works for SOCi, Inc..

What is Renee Crosby's role at SOCi, Inc.?

Renee Crosby is listed as Director, Customer Success Operations at SOCi, Inc..

What is Renee Crosby's email address?

AeroLeads has found 1 work email signal at @adobe.com for Renee Crosby at SOCi, Inc..

What is Renee Crosby's phone number?

AeroLeads has found 4 phone signal(s) with area code 404, 206, 843 for Renee Crosby at SOCi, Inc..

Where is Renee Crosby based?

Renee Crosby is based in Austin, Texas, United States while working with SOCi, Inc..

What companies has Renee Crosby worked for?

Renee Crosby has worked for Soci, Inc., Adobe, Blackbaud, Convio, and The National Christian Foundation.

Who are Renee Crosby's colleagues at SOCi, Inc.?

Renee Crosby's colleagues at SOCi, Inc. include Kelly Driscoll, Shopna Momotaz, Steven Rogers, Peter Staunton, and Cassie Benitez.

How can I contact Renee Crosby?

You can use AeroLeads to view verified contact signals for Renee Crosby at SOCi, Inc., including work email, phone, and LinkedIn data when available.

What schools did Renee Crosby attend?

Renee Crosby holds Bachelor Of Science, Rehabilitative Services from Florida State University.

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