Renee Gerster Email & Phone Number

Minneapolis, Minnesota, United States

Revenue Growth & Market Expansion: Delivered four consecutive quarters of growth, maintaining a 75% program close rate and generating over $1.1M in new recurring revenue within 16 months. Played a key role in expanding into new markets, including executing global campaigns to build presence and engagement.AI Process Leadership & Impact: Instrumental in designing and implementing AI-driven processes that increased efficiency, enabled rapid message customization, and scaled communication… Show more Revenue Growth & Market Expansion: Delivered four consecutive quarters of growth, maintaining a 75% program close rate and generating over $1.1M in new recurring revenue within 16 months. Played a key role in expanding into new markets, including executing global campaigns to build presence and engagement.AI Process Leadership & Impact: Instrumental in designing and implementing AI-driven processes that increased efficiency, enabled rapid message customization, and scaled communication across complex programs—driving faster, more impactful engagement.Client Success & Program Expansion: Spearheaded a proof-of-concept program for a major client that achieved exceptional results, leading to a much larger program opportunity and strengthening long-term client trust.Market Entry in Manufacturing: Key team member in launching platform in the Manufacturing space, driving strategic initiatives to establish presence and build market share.Optimizing Workflows for Resource Constraints: Developed innovative workflows and project management frameworks, including tools like Confluence and Smartsheet, to streamline processes and maximize team efficiency under resource-limited conditions.Executive-Level Reporting & Stakeholder Engagement: Presented customized insights and program outcomes to both client and internal executives, enhancing decision-making and reinforcing strategic partnerships.Effective Escalation & Relationship Management: Built strong stakeholder relationships and implemented a structured escalation process, ensuring timely issue resolution and preserving program integrity. Show less

Farmington, Mn

Coordinated with over 100 vendors and teachers to run over 3000 community classes,programs, and events serving over 5000 participants annually.Increased annual program revenue by 175% over 3 years by leveraging market research,customer, and registration data to design enrichment program offerings and marketingefforts to better fit community needs.Led a team of 6 district leaders to develop and launch a summer enrichment programwith $600,000 of federal emergency… Show more Coordinated with over 100 vendors and teachers to run over 3000 community classes,programs, and events serving over 5000 participants annually.Increased annual program revenue by 175% over 3 years by leveraging market research,customer, and registration data to design enrichment program offerings and marketingefforts to better fit community needs.Led a team of 6 district leaders to develop and launch a summer enrichment programwith $600,000 of federal emergency COVID relief funds, which utilized 45 staff to offer86 camps serving over 600 students in first year.Designed and launched a high school service program serving over 300 students to trackvolunteer hours utilizing data from a Volunteer Management System (VMS) andfacilitating strategic partnerships with over 15 local non-profit organizations.Created seasonal and program specific dashboards to visualize performance data toinform real time marketing and operational decisions using Google Sheets and Tableau.Delivered presentations to report on program performance data and highlight risks andopportunities at administrative, departmental, school board, community, and advisorycouncil meetings for audiences of up to 150 people using Google Slides.Negotiated vendor and instructor pricing and scholarship options to increase access tolow-income families while simultaneously increasing revenues across all categories. Show less

Saint Paul, Minnesota

Designed and implemented curriculum, assessments, and virtual learning experiencesfor 6 secondary math courses delivered concurrently to over 200 students.Developed a system to track, analyze, and report intervention data to successfully reducebehavior referrals by 35% implemented by a team of 8 teachers and support staff.Analyzed learner data from assessments, surveys, and multiple Learning ManagementSystems (LMS) to drive program decisions and improve learning… Show more Designed and implemented curriculum, assessments, and virtual learning experiencesfor 6 secondary math courses delivered concurrently to over 200 students.Developed a system to track, analyze, and report intervention data to successfully reducebehavior referrals by 35% implemented by a team of 8 teachers and support staff.Analyzed learner data from assessments, surveys, and multiple Learning ManagementSystems (LMS) to drive program decisions and improve learning outcomes. Show less

West Saint Paul

Designed and launched a successful middle school summer program that increasedenrollment by 93% over 2 years.Managed and trained a school-year team of 4 and a summer team of 10 to offer highquality programming for over 100 middle school youth.Developed a system to track, analyze, and report student behavior data for over 700students implemented in 6 school-age care sites with over 30 staff users.

Minneapolis, Minnesota

Design curriculum, learning materials, and assessmentsDirect classroom assistants and paraprofessionalsDeliver and analyze assessments and create Individualized Learning Plans Create and maintain accreditation portfolio and documentation

St Paul

Design curriculum, learning materials, and assessmentsOversee and train support staffCreate and maintain NAEYC accreditation portfolio

Minneapolis

Technology support for Foreign Language Department, and the Department of Computer Science and EngineeringPerformed routine maintenance of lab, office, and server computers while promptly resolving tech support requests for staff and student usersAssist in technical writing for training staff on new technology

Sioux City, Iowa Area

Train new hires on policies and protocols

Master Of Science - Ms, Urban Education, 3.9

Bachelor Of Arts - Ba, Spanish Language And Literature, 3.8

Minor in mathematics