Lead and train my team to support Association’s initiatives, goals, Adult daily living, and the unique needs of individualsProvide in service trainings on multiple facets of residential living including: cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygieneManage team performance through effective communication, training, performance management, staff meetings, and employee recognitionCommunicate with the families and guardians of individuals we support as neededEnsure individuals are supported per their IPOP and Care plans including medication management, meal planning, and (if) behavior managementEnsure program documentation and billable records are completed accurately and timelyKeep accurate records of the finances in the residence ensuring purchases are approved and accounted for with documentationMonitor the health and medical needs of individuals and keep a line of communication open with nursing department to ensure all residents safety and healthManage relationships with the families and guardians of the individuals in our careEnsure work locations and vehicles are clean, well maintainedKeep residence stocked with necessary supplies including groceries, medications, and hygiene suppliesCooperate with audits, inspections, and investigations conducted by QA Corporate compliance or State inspectors

Major/minor home Renovations, flooring, assembly, roofing, electric, plumbing, etc.

•Represented community with board during communication with legal counsel•Oversight during 2022-23 audit•Review accounting books, oversight of amenities renovation, hiring security staff and employees as well as vendors•worked closely with board President to conduct daily operations and business activities •Direct point of contact for Law Enforcement during reported incidents and investigations •Oversight of office management to ensure all personnel are informed with daily operations •Lead board meetings and membership meetings during absence of President • Liason to the Bylaws committee • Member of Budget and Finance Committee

-Facilitate Brands trusted Getting Ahead program at partnership sites weekly, improving client knowledge of financial products and services-Provide personalized financial counseling for All New Yorkers-Assist clients by drafting disputes/validations to creditors, consumer responses to alleged debts and with a personalized financial profile-Credit report analysis and financial education on how to improve credit profile-Utilize referrals for legal assistance and a range of other resources to improve clients financial situations -Enter sensitive information into Salesforce and other digital platforms that collect data, track client progress and usage of financial services.-Maintain and nurture working relationships with clients by regular check ins, to assist with personal financial progress

I played a role in the work development of hundreds of young adults aged 17-24. I managed clients personal data, recorded progress semi-weekly, followed up to evaluate progress based on employability, made those connections and created individualized counseling plans to assist the young adults with their business presence. Made referrals for support services and job training of participants to community partners.Worked across multiple programs and sites to facilitate work readiness and job preparation classes.Maintained relationships with job developers across the agency to leverage support for direct job placement assistance and indirect assistance.Continuously managed my own personal job bank to place disconnected youth with opportunities.

Duties included, but were not limited to:Administrative:Managed trainees attendance for all programs, assisted with program outcomes in area of recruitment, referral, job placement/retention. Prepared bi-weekly payroll for MAA and OSY trainees. Assisted with completion of reports and compilation of statistical program information as requested. Made follow up calls to MAA trainees that completed the program for constant retention.Managed OSY and MAA master schedule scheduling in house predictors, post-tests, trainee evaluations and manager evaluations.Counseling:Managed assigned caseloads of OSY participants, followed up with participants to evaluate progress based on employability and counseling plan. Made referrals for support service and job training of participants to community partners.Worked across multiple programs and/or sites as needed.Maintained relationships with job developers across the agency to leverage support for direct job placement assistance and indirect assistance.One on one counseling sessions with Medical Administrative Assistant program attendees to ensure progress.

• Assist Supervisor with managing departments: call center, shipping, supplies, messenger center, and mail room services.• Oversee and schedule various office projects to ensure completion and follow through with implementation of new upgrades and services.• Assign staff tasks for day to day operations and functions.• Work directly with Accounting department, Facilities Management, Transportation department, Budget Coordinators and Human Resources to provide on and off-site staff the tools needed to maintain office functionality. • Entrusted with the financial responsibility of collecting and forwarding personal checks, accounts payable and payroll.• Coordinate with courier services to deliver high profile multimedia materials to clients, ensuring satisfaction.• Meet daily with Facilities Management to ensure clients' directive/needs are being met.

Collect, record and report data pertaining to the supplies and inventory of Y&R's supplies facility; create a presentation of the recorded data by creating a spreadsheet of all inventory within that department, (recorded by title and quantity). Our primary objective, with in a weeks time, was to prepare for the consolidation of multiple departments while achieving one main station where all services could be rendered to the client.

Provided coverage for multiple sites in all facets of facilities, administrative and corporate support for clients including:Barney’s NY; New York Magazine; Sage Reality; AIChE; Aragon; Centerline Capitol; Richards, Kibbe & Orbe LLP; Carol Hochman Design; Cahill Gordon & Reindel LLP; Tannenbaum, Helpern, Syracuse & Hirschtritt LLP; BBDO Worldwide • Traveled throughout N.Y.C. completing thorough on-site training at multiple facilities, ensuring seamless transition for our clients during the absence of Associates or Managers.• Created and maintained detailed and comprehensive folders in Outlook to keep information easily assessable. • Arranged and scheduled catering for meetings; audio/video and conference room set up.• Replenished executive pantries with goods as needed; kept inventory and ordered supplies.• Sign, log and delivered all packages upon receipt; prepared Fed Ex and USPS mail and routed according to recipient location; scheduled messenger runs; prepared shipments and provided tracking information.• Utilized Word, Excel and PowerPoint to create working documents and Outlook for communications.• Mail room startup and shut down; operated wide format scanners, printers and standard copiers; legal document binding; lamination and duplication.

Including but not limited to:• Demolition, sewage/septic systems, irrigation systems installation, gardening, landscaping, basic plumbing & electric, simple heating and cooling systems, complex patchwork/mud work, sheetrock installation/removal, carpet and wood flooring, fixture replacement, simple stone work and anything cosmetic.

Assist facility Management with daily operations including scheduling updates and revisions, creating spreadsheets, and coordinating meetingsProvide timely, courteous and knowledgeable response to classroom requests from faculty and staff; assess and issue properly functioning equipmentOperate both the Xerox room and student information desk daily; communicate via Blackberry directly with Site Managers of two of TCI’s Campus AnnexesEntrusted to operate building single handedly during either supervisor’s absenceWork closely with Directors, tutors, and the Learning Center Dept. as well as the library faculty to ensure students complete use of facilities in both buildingsProvide security staff with student/faculty information during investigations; Operate efficiently throughout both buildings to gain maintenance personnel support and effectively achieve resultsClerical duties (copying, faxing, answering phones)