Brian Reynolds Email & Phone Number

Columbus, Ohio, United States

Self-motivated, dependable subject matter expert across a wide variety of features in the Point and Click Solutions electronic medical records product suite. Reports to the CEO. Recognized leader on development, customer upgrade, implementation, and support teams.Significant impact in the following areas, ordered by current focus:* Software release and product management* QA/Testing coordination, code review (SQL, C#, VB) and minor code changes (bug fixes, minor… Show more Self-motivated, dependable subject matter expert across a wide variety of features in the Point and Click Solutions electronic medical records product suite. Reports to the CEO. Recognized leader on development, customer upgrade, implementation, and support teams.Significant impact in the following areas, ordered by current focus:* Software release and product management* QA/Testing coordination, code review (SQL, C#, VB) and minor code changes (bug fixes, minor enhancements* Tier 3 customer support (#1 in tickets closed in 2022-2024 and #2 from 2019-2021), handles escalation to and communication with development team* Product documentation* Session content planner and high-rated presenter at annual user group meetingProduct subject matter expertise in:* API messaging and data integration (JSON/REST, CSV-based export/import)* CSV/SFTP-based electronic lab result reporting to 30+ state public health departments* Patient and user notification services (email and SMS text messaging)* Zoom telehealth interface* Sfax electronic fax interface* HL7 messagingI regularly identify and implement opportunities for process improvement, am adept at using low/no code solutions, and have built daily-use integrations using Zapier and Airtable interfaces to connect multiple applications to improve internal business processes, including:* Jenkins* Zendesk* Google Suite (Forms, Sheets, Gmail)* Jotform* Eventbrite* Mailchimp Show less

Cincinnati, Ohio Area

Documentation, feature validation and testing for the leading electronic medical records provider specializing in college health and counseling.

University Health Services / Environmental Health & Safety

* Managed information technology projects and needs for 100+ end users* Facilitated weekly EMR management meetings to guide enhancements and improvements in clinical processes and workflow* Led implementation of Point & Click Solutions electronic medical records software for a multi-site student health clinic, including interfaces to Quest lab (orders, results), QS/1 nRx pharmacy (demographics, billing), and imports from student and employee information systems (UniverSIS, SAP HR)*… Show more * Managed information technology projects and needs for 100+ end users* Facilitated weekly EMR management meetings to guide enhancements and improvements in clinical processes and workflow* Led implementation of Point & Click Solutions electronic medical records software for a multi-site student health clinic, including interfaces to Quest lab (orders, results), QS/1 nRx pharmacy (demographics, billing), and imports from student and employee information systems (UniverSIS, SAP HR)* Designed and conducted regular EMR, IT and HIPAA training* Developed and maintained 10+ database applications (SQL Server) with web (Classic ASP) and Access front-ends* Supervised server administrator and student employees for desktop support and iOS development* Monitored Windows Server 2003, 2008, Hyper-V, ZENWorks Configuration Management and Windows 7 desktop environment Show less

* Provided backup support to systems engineer for Netware 5 and Windows NT 4 servers.* Researched SQL/ASP database connectivity and prototyped web application.* Provided desktop support for end-users.

* Web and Systems Administrator - created in-house content-management system; developed VBA/Access-based advertising and billing software* Business Manager - First student business manager at the award-winning student newspaper* Editor in Chief

* Performed installation, repair and desktop management of employee workstations.* Developed scripts (WSH/VBS) to generate menu shortcuts and correctly launch network applications.* Developed secure public workstation configuration using group policy and registry modifications.