Md. Rezaur Rahman Email & Phone Number

Respected & dedicated professional with experience providing internal employee development, team effectiveness &leadership development consulting to all levels of an organization. Able to design and implement strategic plans and develop high performing teams.High‐performing, strategic‐thinking professional with more than six years' experience in Information Technology sectors. Skilled at relationship‐building with clients & across organizations & teams, exceptional presenting, & interpersonal communication skills. Adept at assessing needs, generating options, & implementing solutions in collaboration with clients and stakeholders. Experienced at managing projects from the requirements gathering/needs identification phase through to completion.Create RPA team from scratch and develop product RPA in untouched industries.>>Knowledge & Skills: • Conducting business meeting for the new & review business • Coordinating with development team & User/Management • Customer/user relationship management • Requirement collect and End User Support Management • Expert in Business Requirement Specification (BRS), System Requirements Document (SRD), Software Requirement Specification (SRS), Functional Requirement Specification (FRS) • Coordinating with Financial & IT Audit team • Development environment: - C#, ASP.Net, Angular, CSS, Java Script, Jquery, SQL Server, Oracle• Platform solutions: - Software, Web development & Mobile application• Other tools: - MS VISIO, eDraw Max, Pencil, Proto.io, MS Office (Word, Excel and Power Point) etc>>Course Completion of Certification on:- Oracle Database 10g: Administration Workshop | Release 2>>Specialty and Expert:• Business Process Design (BPD) Create from Business Analysis • New business process analyze, develop new automation process and UI sketch • Information conversion expert from Software Requirements Document (SRD) to Software Requirements Specification (SRS) • Documentation Expert in: - Data Flow Diagram (DFD), Entity Relationship Diagram (ERD), Business Process Modeling Notation (BPMN), Activity Diagram, Use Case Diagram, Sequence Diagram • Expert in Data Management and Strong command in MS Excel, MS Access & MS PowerPoint>>Strengths• Collaboration - Successfully managed cross-functional teams to deliver projects on-time and within budget.• Efficiency Improvement - Improved system processing time by 20% through database optimization. • Problem Solving - Identified and resolved system errors resulting in a 30% reduction in customer complaints.