Sales Support Engineer
Betz Process Chemicals
Handle day to day service, and support salesmen in various accounts at Bay Area refineries (extensive daily contact with all levels of operations and management). Comprehensive troubleshooting of chemical feed systems, and management of refinery maintenance personnel. An important part of this service is to provide a positive, professional image of the company, and to impress, upon the customer, that I am interested in his needs. As needed, I do chemical testing to improve current… Show more Handle day to day service, and support salesmen in various accounts at Bay Area refineries (extensive daily contact with all levels of operations and management). Comprehensive troubleshooting of chemical feed systems, and management of refinery maintenance personnel. An important part of this service is to provide a positive, professional image of the company, and to impress, upon the customer, that I am interested in his needs. As needed, I do chemical testing to improve current accounts, and help the salesmen acquire new accounts. My areas of expertise are emulsion breakers, antifoulants, and corrosion inhibitors. One of my more important accounts is treating waste oil from ships, which ensures economical and environmentally safe operation. At the refinery and the office, I'm qualified to handle most environmental problems concerning chemical spills and transportation of hazardous materials (Transportation of Hazardous Materials Certificate). Along with solving problems with chemicals, I am also the area's mechanical engineer. This entails designing feed systems, mechanical drawings, and repairing equipment. In the field, I supervise the refinery's contract maintenance people directly and indirectly depending on the complexity of the Show less