Executive ProfileAccomplished IT Executive with 24 years experience leading teams, strategic planning, project management, business/systems analysis, and staffing, including training and development. Skilled at motivating others to deliver the highest level of customer service.Skill HighlightsLeadership/communication skillsNew Product & Technology LaunchStrategic PlanningOrganizational Design & RestructuringProject ManagementRecords ManagementEnterprise IT SystemsFinancial ManagementProcess ImprovementVendor NegotiationPolicy CreationTelecommunicationsDisaster Recovery/Business ContinuityBusiness AnalysisStaffingStaff Development/MentoringCore AccomplishmentsFiscal ManagementAccountable for all financial activities for IT DepartmentsReduced department expenditures by 17% over three-year periodProject ManagementManaged Google Apps project which allowed for greater collaboration and increased mobility for employeesOversaw teams on the design, development of and migration to a new data centerManaged implementation of a document imaging system with workflowsLead the integration of GIS into City's ERP systemStrategic PlanningDeveloped and implemented Strategic Plans for IT departmentsGuided development of Strategic Plan for Records ManagementAdvised on Organizational Strategic PlanOperations ManagementRe-engineered help desk operations to achieve 98% satisfaction rateImplemented a PC replacement schedule and lease program to ensure each department had up-to-date equipment