Rick Harcey, Mba, Ma Email & Phone Number

Millville, Mn, Us

Greenwood Village, Colorado

Excited to serve in my key position as the Learning and Development Systems Administrator with Xanterra Travel Destinations. I support the new Absorb Learning Management System (LMS) which replaced our previous Saba Cloud LMS. As the Corporate LMS administrator I continue to improve and maintain LMS operations and governance process, create and schedule emailed reporting, Analyze BI Dashboards, and Pivot tables. I continue to improve my analysis and audit capability through Power BI to ensure accurate LMS processing. I continue to improve regular metrics reporting on company-wide learning and development initiatives, operations activity, compliance attendance, and knowledge transfer metrics. Review and monitor system performance, work with IT partner to manage HRIS integrations. Identify and communicate opportunities for technical and quality enhancements, providing feedback on usage, defects, and suggested enhancements.

Commerce City, Colorado

Currently contracted with GeoStabilization International (GSI) for Implementation Certification & Learning modules of Cornerstone LMS project.

Denver , Colorado

Enterprise administration of cornerstone including some of the configuration and operational support of the platform as well as the support for training coordinators, instructors, and other key functional roles. Uploads, tests, and deploys web-based training in support of key training initiatives.Researches content vendors and deployment process to incorporate appropriate assets, upload output packages for web-based training solutions, and tests to ensure AICC/SCORM protocols function as needed in both of the LMSs within agreed upon Service level agreements.Analyzes and manages the quality and integrity of the data held in the certification portion of the LMS. Works with team members to identify and rectify content or data issues in the system. Acts as an escalation point for complex support issues/questions from internal stakeholders and further escalate issues as appropriate. Advises or recommends appropriate learning solutions and logistic methodology as needed to support key learning initiatives

Wheat Ridge, Colorado

Pearson VUE (303-424-4840) May, 2015 - PresentTest Administrator Manager – John Barwick • Tested professionals for certifications and licensing in a multiple of disciplines; Teachers, Medical Professionals, Foreign Officers, Government Inspectors, and Contractors for licensure and certification.

Denver, Colorado

Denver Water (303-628-6300) July, 2016 - PresentInstructional Designer – Intern Tech II Manager – Lucy Basaldua • Designed and implemented Computer Based Training using Articulate Storyline 2, TechSmith Camtasia Studio 8 and Snagit 12.• Tester and Technical Writer for Cornerstone LMS implementation.• Created Learning Management System User Guide using Adobe InDesign.• Updated Human Resource’s Paid Time off (PTO) Management Guideline manual.• Edited Human Resources Safety Video using Adobe Premiere Pro, After Effects and Audition 2015.• Created Facilitator Guide for Instructor Led Training using PowerPoint 2013

Clinton, Iowa

Ashford University Full time student February, 2011 - 2015• MBA, Information Systems (SALUTE Veterans National Honor Society)• Bachelors, Business (Golden Key International Honor Society)

Fort Collins, Colorado

Managed Business Solutions March, 1997 - 2004Applications Support Programmer Consultant and Instructor • Programming Language Instructor for subcontracting computer support programmers at Hewlett Packard and Agilent Technologies corporations.• Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.• Prepare and deliver lectures to industry professionals on topics such as programming, data structures, and software design.

Yucca Valley, California

Computer Assistance Unlimited 1991 - 1997Owner, Systems Support Consultant, and Instructor • Provide Request for Proposals for business clients for new computer software and hardware. • Plan, evaluate, install hardware and implement new systems• Provide training for business owners and their employees including course content, course materials, and best practices.• Provide on call support for business owners for hardware, software, and networking issues.

Camarillo, California

Golden Health Systems 1981 - 1991Director of Management Information Systems • Director and manager over Information Systems departments for a chain of 17 hospitals nationwide this included operations, applications and programming, networking, and PC support. • Managed the successful design, acquisition, and installation of corporate computer center which provided 24x7 support.• Provided Request for Proposal and Evaluations for new hospital systems including computer software and hardware to upper management and board of directors for approval. • Prepared and delivered training to healthcare professionals on systems applications, best practices, programming, data structures, and system design.

Master'S Degree - Information Systems Management, Management Information Systems, General, 3.62 Gpa

Activities and Societies: Golden Key International Honor Society SALUTE Veterans National Honor Society

Bachelor'S Degree, Entrepreneurial And Small Business Operations, 3.35 Gpa

Activities and Societies: Golden Key International Honor Society SALUTE Veterans National Honor Society

Master'S Degree, Organizational Development And Leadership With Specialization In Corporate Training And E-Learning, 3.69 Gpa

Activities and Societies: SALUTE Veterans National Honor Society Golden Key International Honor Society

Master'S Degree, Organizational Development And Leadership Specialization Corporate Training And Elearning, 3.83

Activities and Societies: SALUTE Veterans National Honor Society Golden Key International Honor Society Graduation 03/18/2019.