Rhonda Moore Email and Phone Number

The internal expert and coach for the wider Talent Acquisition team, assisting with direct sourcing strategies, tools, methodologies and practices to enable TA team members to improve their own direct sourcing expertise.Responsibilities include:• Enhancing the sourcing capability with the existing TA team while continuing to facilitate the shift from a reactive recruiting model to one which incorporates a proactive talent pipeline.• Partnering with the Talent Acquisition Managers to determine pipeline needs and monitor pipeline health while recommending tools, channels, and best-practices for talent attraction and sourcing.• Defining action plans to maintain qualified candidate pipelines which will be readily available to deliver against immediate priorities, future needs, and business critical positions routinely filled throughout the year.• Leading strategic talent pipelining projects focused on filling critical skill / gap areas within thebusiness to attract and engage talent for key positions.

Developed and implemented human resources policies, procedures, and programs. Formulated personnel file documents to reduce time to find employees documents within the personnel file. Administered pre-employment activities, including offers of employment, I-9 completion, and new hire data entry into HRIS system, and processing of terminations. Administer onboarding processes, including new employee onboarding, orientation and payroll. • Ensured an efficient coordination process by collaborating with several hiring managers.• Sourced, pre-screened and submitted candidates for interviews.• Scheduled interviews with the hiring managers.• Oversaw applicant tracking system to ensure all information update for all team members to review at any time.• Accomplished existing governmental and labor legal and government reporting requirements, including EEO, ADA, FMLA, disability and worker's compensation claims.• Payroll

Administered documentation, collection, and communication with the initial credentialing and recredentialing of new employees, associate volunteers, and contractors for credentialing and privileging. Performed professional reference checks for new and existing employees who will be credentialed and privileged. Pursued and reminded credential staff of upcoming expiration dates for DEA, license, and certifications.• Protected the confidentiality of patient, employee, and business information.• Fostered and maintained partnerships within organization and outside of the organization.• Resolute licensing issues by collaborating with manager on complex issues and licensing improvements and recommendations.

Performed new hire orientation for all interns, employees, and clinical volunteers as well as conducted new hire orientation for all interns, employees, and clinical volunteers. Acted as a liaison to Colorado Access. Developed and maintained spreadsheets and databases. Prioritized multiple responsibilities simultaneously and with minimal supervision. Provided effective assistance to providers in obtaining Medicaid and Medicare provider numbers.• Delivered knowledge of health care practitioner credentialing and privileging requirements; resulting in credentialing new providers.• Understood the billing processes and importance of entering information accurately, while utilizing knowledge of accounting and billing.

Examined and interpreted health insurance regulation and legislation by state, thereby aided provider with knowledge on health insurance policies, LCD’s, NCD’s and health insurance policies by region. Delivered knowledge and expertise to resolve patient access issues as well as provided educational services within oncology and urology physician clinics and in the hospital and outpatient environment across the southwest region. Collaborated with prescribers, office support staff, and other reimbursement and patient support services provided for the client. Directed customer accounts across the Southwest region which resulted in providers overcoming reimbursement barriers. Assisted physician and office staff regarding use of client’s patient assistance and reimbursement support services, including web-based provider programs and provided information on relevant reimbursement topics related to the client’s products.• Proactively participated in sales training related to product reimbursement allowing a better understanding of the product and guidelines.• Enhanced efficiency in collaboration with account managers and customer accounts by creating routing schedules solving the problem of coordination with account managers.