Rhonda M. Email and Phone Number

• 17+ years of experience in product management, including 5+ years in healthcare SaaS or cloud-based healthcare solutions.• Define and communicate the product vision and roadmap, ensuring alignment with company objectives, goals, and market trends.• Conduct market research and competitive analysis to identify gaps and opportunities for differentiation.• Lead the product development lifecycle from ideation to launch, ensuring successful execution whilefacilitating agile methodologies to maintain effective adherence to the Scrum framework.• Create detailed product requirement documents outlining goals, key metrics, features, functional and non-functional requirements, user stories, acceptance criteria, and user journeys.• Mentor Product Managers and Owners, fostering a collaborative, user-centric team culture.• Partner with development, QA, and DevOps teams to plan and monitor product releases, ensuring timely deliveries.• Prepare and distribute release notes to keep stakeholders informed and maintain an up-to-dateKnowledge Base with the latest release information.

•Oversaw the product development lifecycle the following: Data Connections: Used FHIR standards to improve interoperability, exceeding customer expectations and increasing user engagement by 54%; Consent Framework: Implemented FHIR standards for patient consent, enabling data sharing andhealth notifications; Administrative Tools: Created solutions that streamlined client onboarding and implementation, reducing application build time to under 15 minutes.• Skilled in integrating health systems such as Epic and Cerner for scheduling across urgent care, primary care, and specialty providers.• Collaborated with leadership on OKRs and KPIs to shape product roadmaps and market research.• Engaged in market research to discover opportunities and threats, resulting in significant improvements to our product offerings.

• Developed and managed EHR systems for the post-acute market, ensuring compliance with regulatory requirements.• Manage product roadmaps for both EHR and pharmacy products, incorporating regulatory requirements, client-driven solutions, and market analysis to identify opportunities.• Acted as Product Owner, leading Agile teams through backlog grooming, sprint planning, andretrospectives.• Gathered user personas, stories, and acceptance criteria, serving as the product subject matter expert.• Conduct requirements gathering and gap analysis for HL7, API, HTML, and XML integrations.

• Led Agile SDLC processes, aligning business needs with solutions across various healthcare productlines.• Support engineering teams in enhancing EHR, pharmacy, and lab products, focusing on clinicianefficiency and patient safety.• Provide regulatory requirements and submission of Meaningful Use Data to state agencies, maintainingthe Vaccine Registry for the CDC, and reporting to the Centers for Medicare & Medicaid Services (CMS).

• Managed EHR certifications through the ONC for Meaningful Use compliance.• Developed electronic barcode medication administration systems, driving workflow improvements and patient safety.• Conduct gap analysis and wrote functional specifications for product enhancements

• Successfully achieved CCHIT 2014 ONC Complete EHR Certification• Acquired by NextGen

• Gathered and documented business requirements, creating and maintaining comprehensive test plans based on analysis.• Managed automated testing processes and maintained user manuals to ensure effective system use.

• Gather business requirements, provide gap analysis for software development. Direct customer contact including software support and enhancements.