Supervision of Social Work Supervisors, Work Program Specialist Supervisor and Services Department Clerical Supervisor in both the Elizabeth and Plainfield offices.Completes the bi-monthly status of operations report providing timely and accurate data.In accord with established/approved work programs, organizes assigned work and develops effective social work methods and routines.Consults with the Division Director, Deputy Director, or other higher level staff members regarding policies/procedures.Plans and conducts monthly staff meetings.Develops the management sills of assigned supervisors.

Developed and implemented procedure to transition from dispensing physical bus passes to placing transportation funds on EBT cards.Determined if clients met regulations to obtain benefits.Discussed, reviewed and approved voucher requests for emergency housing from staff.Supervised staff in locating appropriate housing for clients.Analyzed mapping and bus scheduling information to determine appropriate amount of funds and/or tickets for client travel to shelters.Supervised staff in both main (Elizabeth) and satellite (Plainfield) offices.Maintained relationships with vendors and resolved issues that developed.Planned and conducted monthly staff meetings.Prepared monthly bus pass funding report for internal staff.Prepared monthly calendar for front desk lunch coverage by department staff.

Obtained confidential information from daily client interviews to determine and recommend enrollment into appropriate activities, eligibility for emergency services.Provided information regarding regulations, policies, and benefits to inquires from the public, clients and internal staff.Verified data submitted by clients, and entered and modified information from client submissions, in client case files.