Riaan Lyons Email & Phone Number

Wellington, Wellington, New Zealand

Whanganui, Wanganui-Manawatu, New Zealand

I managed the ICT Operation team in our Data and Digital department which includes Service Desk, Infrastructure, Engineering, Security and Database administration. My role was to provide solutions and direction in these departments while upskilling my team with the knowledge and tools necessary to successfully maintain and continuously improve our.

Whanganui, Wanganui-Manawatu, New Zealand

At Yorb Tech my role had two parts: Service Delivery Manager and Senior Systems Engineer. As the Service Delivery Manager, I managed a team of IT Consultants and Senior engineers to ensure we delivered the best possible services to our medium to small business clients. We provided consultation and engineering services and took ownership of IT.

Napier South, Hawke's Bay, New Zealand

At Yorb Tech my role had two parts: Service Delivery Manager and Senior Systems Engineer. As the Service Delivery Manager, I managed a team of IT Consultants and Senior engineers to ensure we delivered the best possible services to our medium to small business clients. We provided consultation and engineering services and took ownership of IT.

South Africa

I was responsible for Safintra South Africa, Namibia, Botswana, and Mozambique’s. In my role I managed our technical team of engineers and service desk analysts which provided support and implementations for four countries. I formed part of the escalation process and provided Tier-3 support to the Team and managed contractor escalations. We managed all.

South Africa

I am responsible for Safintra South Africa (Manufacturing Company) IT infrastructure, support and maintenance. I manage the IT department and Service Delivery Team of Administrators and Technicians. My Team and I provide a stable ERP environment, support on Office 365 (local 2016 | 2012 and 365 products), Windows Servers and Client, Hardware and Software.

Secunda

I formed part of the Systems Engineering Team RO S responsible for provided support for the Sasol SHERQ environment within agreed SLA periods on Access Control, Weigh Bridge systems and End User Supper this including Microsoft Software and Hardware. Part of the support involved high availability environments for tanker access and CCTV surveillance.

Secunda

I was employed as the college Network and Systems Administrator. Part of my responsibilities was to develop and Implement a domain and local networking environment; I implemented and supported the campus local exchange-mailing environment and managed their data warehousing and access control for the students. I also implemented profile management policies.

Microsoft 365 Certified: Teams Administrator Associate, Information Technology

Manage and maintain internal and external collaboration and communication solutions using Teams and Microsoft 365 Configure and manage a.

Microsoft 365 Certified: Enterprise Administrator Expert

Deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid.

Information Systems (Network Engineering), Information Technology

Completed Information Systems (Network Engineering) Certificate.

Itil, Itsm Framework

ITIL 4 Foundation is an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and.

Diploma In Windows Networking, Information Technology

Utilizing Windows infrastructure and technology to improve business connectivity, Information access and control while configuring.

Leadership, Organizational Leadership

Lead and understand employees