Rich Bennett

Rich Bennett Email and Phone Number

Model Professional in all things Technical @ SITECH UK and Ireland
paisley, renfrewshire, united kingdom
Rich Bennett's Location
Tamworth, England, United Kingdom, United Kingdom
Rich Bennett's Contact Details

Rich Bennett work email

Rich Bennett personal email

n/a
About Rich Bennett

Competent, Versatile and Award Winning Universal Technical Professional with a Sales Edge - Recently obtained FLT licences in Counter Balance, Bendi and Reach type Trucks (June 2024) - 13 years’ experience in the smartphone/electronics, service and repair industry, and 6 years in the Door Entry and Electrical Products Industry, have been involved in Project Coordination for a Communications company..... Educated to HND Level in electronics accomplishing various internal training courses. Has a “hit the ground running mentality” working well under pressure to meet and exceed targets and KPI’s, can talk Technical to none Technical people, Self-motivated with rapport building people skills, a Continuous Improvement ethic, has a superb ability to understand new procedures quickly with great attention to detail and documentation creation. A definitive team player but also enjoys working on his own initiative Possessing solid time management and outstanding communication skills at various levels. Experienced in the No.1 Customer Relationship Management tool - SalesForce - Service Cloud & Lightning App. Continuously improving the speed and performance of tech info given.

Rich Bennett's Current Company Details
SITECH UK and Ireland

Sitech Uk And Ireland

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Model Professional in all things Technical
paisley, renfrewshire, united kingdom
Employees:
33
Rich Bennett Work Experience Details
  • Sitech Uk And Ireland
    Workshop Technician
    Sitech Uk And Ireland Jul 2024 - Present
    Norton Canes, England, United Kingdom
    In conjunction with Finning CAT - Repair, Test and Servicing of Trimble GPS positional systems after being out on hire such as Radio interfaces and GNSS Receivers. Also Calibrating SPS930 Universal Total Stations that measure distances and horizontal angles, all products used on or with Earthworks Machinery such as Excavators...... All whilst using InspHire Rental Management Software.
  • Cygnus Group Ltd
    Technical Support Advisor
    Cygnus Group Ltd Jan 2024 - Mar 2024
    Meriden, England, United Kingdom
    Wireless Fire Alarm System Manufacturer where I supported "SmartNet” to the UK Fire & Security Installers with Installs, Set up preparation, Product detail/abilities, Modifications, FW upgrades, Connectivity issues and Configuration software assistance all whilst using Jira Ticketing Software & CRM Oracle NetSuite for Ticket creation and Returns Documentation. I also put together How-to Guides and created a How-to Video.
  • Silmid Limited
    Account Manager
    Silmid Limited Apr 2023 - Sep 2023
    Coleshill, England, United Kingdom
    Using CRMs WinMan & HubSpot together with Telephone software Aircall supporting Aircraft and Aerospace Customers from the UK and around the Globe with the purchase of Chemical Consumables including Oils, Grease, Lubricants and Epoxy Adhesive.
  • Legrand - Uk & Ireland
    Tech Support Engineer
    Legrand - Uk & Ireland Dec 2016 - Dec 2022
    Birmingham, West Midlands, United Kingdom
    Global Electric Products Company supporting Trade Professionals, Wholesalers, Distributors and End Users in over 200,000 items - telephone and email expertise in "Wiring Devices" Tech Support and Quotation coverage including Bticino Door Entry Systems (Specialist in the 2-wire Technology), Industrial & Domestic Power Protection, Arteor & Synergy Wiring Devices including switches & sockets, NuVo Whole Home Network based Very High Quality Audio Systems, MyHOME_Up (Smartphone App based) & Vantage Home Automation Systems including lighting and heating.... and now from January 2020 supporting Netatmo Smart Home products including Smart Thermostats & Indoor and Outdoor Smart Security Cameras... whilst using the No.1 Customer Relationship Management tool - SalesForce - Service Cloud and Lighting App, Quotations supported and delivered by Cameleon Quotation software
  • Azzurri Communications
    Project Coordinator
    Azzurri Communications May 2016 - Oct 2016
    Midlands
    Worked on various projects of differing sizes. From small to medium works (MAC – moves, adds and changes) to the co-ordination of larger projects/orders. Experience on Currys/Dixons account, alongside Project Manager to deliver successfully a busy roll out.Had exposure to both Mitel, Avaya. Also gained an understanding of (broadband, Ethernet and core network) solutions, liaising with all areas of the business and relevant stakeholders, to provide an end-to-end service to customers. From initial start-up and kick-off, throughout delivery (circuit and hardware ordering) to closure, invoicing and handover to support.
  • G4S
    Technician
    G4S Sep 2015 - Jan 2016
    Leicester, United Kingdom
    Role included: building, repairing, servicing and modifying a range of state of the art electronic monitoring technologies, including hardware and software that is used for offender monitoring and tracking supplied to governments around the world; Varied and interesting role working with a full range of innovative products which use GPS, radio frequency and bio-metric technology.
  • Utl - Part Of Unipart Group
    Pervacio Tech Support Engineer
    Utl - Part Of Unipart Group Jun 2014 - Sep 2015
    Nuneaton, England
    Self-Managed, customer facing, local/field based role supporting the Pervacio data-wipe software used to wipe multiple mobile/tablet devices at once, both on and off-site in the field of recycling companies in the UK; remote technical support; installs, updates and configuration changes specific to the customer’s requirements, locating and updating USB drivers and fixing USB connections. The certification of new firmware was also recorded as NPI from the main Operating Systems - Apple iOS, Android, BlackBerry and Microsoft Windows Mobile.
  • Utl - Part Of Unipart Group
    Level 3 Smartphone Repair Technician
    Utl - Part Of Unipart Group Jan 2007 - Jun 2014
    Nuneaton, England
    Transferred on a TUPE Contract to continue servicing for Vodafone, Three & Virgin within the cell phone sector in Nuneaton. Working predominantly with Samsung devices gaining a great deal of experienced with this leading manufacturer. Devices ranging from the early slide phones to the current noteworthy Galaxy smart phone range. Reading schematics/circuit diagrams to an extremely high standard, fault finding and repair of devices to component level including replacement of integrated circuits, electronic and micro-electronic components, mainboards, LCD-s and all associated electrical, mechanical and cosmetic parts. The role also included mentoring new technicians, helping them to develop and reduce repair time with the use of Creative Problem Solving techniques, thus increasing efficiency and reducing overall costs. Also gained experience in Public Relations and represented Unipart for Samsung audits.
  • Crc Group
    Level 2 Mobile Phone Repair Technician
    Crc Group Apr 2001 - Jan 2007
    Sandiacre, Nottingham
    Commencing a career at CRC group in Nottingham in 2001 repairing Panasonic mobile phones which led to gaining experience with Sharp, Sony Ericsson, Nokia and VK units - with manufacture upgrades released every 6 months. Being accountable for specific model(s) servicing, while providing training to Junior Technicians regarding these models. Delivering and logging detailed notes and repair techniques on researched faults specific to the models worked on.

Rich Bennett Skills

Fault Finding Esd Awareness Electronics Repair Microsoft Office Electronic Components Power Supply Units Creative Problem Solving Customer Focused Management Field Service Circuit/schematic Diagrams Ipc Advanced Soldering Intricate Model Assembley Multimeter Full Driving Licence Printed Circuit Board Remote User Support Smt Components Semiconductors Sla Kpi Flexible And Well Organised Oscilloscope Experience Excellent Geographic Knowledge Of The Uk Due To Sailing Event Google Apps Knowledge And Experience Teamviewer Ammy

Rich Bennett Education Details

Frequently Asked Questions about Rich Bennett

What company does Rich Bennett work for?

Rich Bennett works for Sitech Uk And Ireland

What is Rich Bennett's role at the current company?

Rich Bennett's current role is Model Professional in all things Technical.

What is Rich Bennett's email address?

Rich Bennett's email address is ri****@****g4s.com

What schools did Rich Bennett attend?

Rich Bennett attended Birmingham City University, Wlinecote High School.

What skills is Rich Bennett known for?

Rich Bennett has skills like Fault Finding, Esd Awareness, Electronics Repair, Microsoft Office, Electronic Components, Power Supply Units, Creative Problem Solving, Customer Focused, Management, Field Service, Circuit/schematic Diagrams, Ipc Advanced Soldering.

Who are Rich Bennett's colleagues?

Rich Bennett's colleagues are Shane Vickers, Peter Brooks Retired, Gerard Bushe, Gee Bushe, Jordan Till, Dan Emmerson, Andrew Duncan.

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