Richard Noah Email & Phone Number

Roanoke, TX, US

Dallas-Fort Worth Metroplex

• Lead the team of Project Managers and oversee the project health of Assemble’s portfolio across all verticals, resulting in higher revenue efficiencies.
• Facilitated the creation and rollout of project role definitions across multi-functional departments, improving clarity and focus for team members.
• Creating the Accessibility practice at Assemble to ensure the delivery of inclusive and accessible products.
• Overseeing invoicing processes to ensure accurate and timely billing.

Dallas-Fort Worth Metroplex

• Led projects for global corporations to deliver complex web applications with budgets above $2.5M and delivering a realized savings of $385M.
• Collaborated with tech leads, engineers, and QA to deliver product features on time and within budget.
• Reviewed projects to provide accessibility feedback, leading to WCAG compliance improvements.

Dallas-Fort Worth Metroplex

• Collaborated with Meta to deliver technology to the ARIA-AT testing platform, promoting interoperability among browsers and screen readers.
• Managed development for Google Chrome projects, including the Audio Inspector and Device APIs.
• Partnered with Natural Resources Canada to research and explore a potential HTML element for web maps.

Dallas-Fort Worth Metroplex

• Contributed to Technical Project Management curriculum.
• Earned accolades for assisting initial cohorts gain confidence with their coding skills.
• Created video content for over 20 lessons to supplement the student learning journey and accelerate curriculum completion by 27%
• Served on the mentor team and coached 18 students.

Fort Worth, Texas, United States

• Introduced process documentation to provide clarity and minimize errors.
• Boosted project profitability through strategic change orders.
• Earned client respect through prompt and transparent communication.
• Launched a global financial education platform to China, Estonia, and Lithuania
• Collaborated with the State of California to deliver a platform that served the needs of parents across the states that were in need of registered childcare services

Dallas-Fort Worth Metroplex

• Translated product vision into actionable plans for enhancements to a veteran education platform
• Trained product owners in Agile methodologies, improving project management capabilities
• Collaborated with designers to reimagine the flow and interaction of the platform

Dallas/Fort Worth Area

• Introduced process documentation to provide clarity and minimize errors.
• Worked with Tech Leads and QA Engineers to course correct and realize a velocity increase of 23%.
• Guided engineers and learning development teams during client engagements to deliver enterprise-level mobile solutions.
• Met with prospective clients to discover needs and propose solutions.

Dallas, Texas

• Implemented Agile practices to enhance mobile apps, CRM systems, and websites, increasing platform availability to 99%
• Conducted market analysis to identify potential service offering gaps and propose new initiatives
• Led AWS migration efforts to improve reliability and performance

Trophy Club, TX

• Developed custom WordPress websites for clients
• Managed task assignments, tracking billable hours and project costs
• Optimized Adwords, Geo-Fencing, and Reputation management for clients

Carrolton, TX

- Introduced Agile methods to deliver enhancements to proprietary CRM $25,000 under budget.- Optimized on-site data storage and implemented protocols to ensure continuity of service.- Oversaw updates and development across 4 WordPress websites.- Implemented new reporting dashboards via Jaspersoft that reduced feedback cycles from 4 days to 2 hours.- Lead.

Ashland, KY

- Developed an optimized process to contact customers across several mediums and increase referrals.- Generated over $140,000 in service and equipment sales.- Expedited billing and payroll processes by 35% through mobile technology.

Ashland, KY

- Provided instruction in Language Arts, Mathematics, Science, and Social Studies.- Achieved a student first-pass rate of 96% for over 200 GED students.- Reviewed and developed new curriculum based on GED revisions.

Independence, KY

- Responded promptly and professionally to ensure life and property safety.- Maintained composure and focus during fast-paced events while providing leadership.- Created and maintained websites and graphics for the department and Northern Kentucky Emergency Services School.- Designed and produced advertising materials, training presentations, and public.

Covington, KY

- Lead initiative to develop and rollout intranet based document tracking application for Marketing allowing 3 business units to communicate seamlessly.- Worked actively gathering with multiple business units in multiple locations throughout project phases.- Directed activities to update sales lead information increasing contact accuracy to over 86%..

Covington, KY

- Established, recruited, and staffed a technical team of over 20 associates responsible for providing technical support, application development, reporting, and analysis that comprised a $2.6M annual budget.- Partnered with business units to transition clients from a software-based application to a central web application resulting in a cumulative savings.

Covington, KY

- Provided enterprise technical support to a client base of over 10,000 companies on software and internet offerings while adhering to established call handling metrics.- Standardized training materials to speed associate readiness from 6 weeks to 2 weeks. Incorporated more graphic cues.- Specialized in sensitive client issues. Credited with rescuing.

Covington, KY

- Provided World Class service to a potential audience of over 4 million retirement plan participants.- Acknowledged as top departmental performer for continual 4 months.- Adhered to stringent call handling metrics without sacrificing the customer experience.- Chosen to assist 26 new associates transition from training to their job tasks.- Created database.

USS Kitty Hawk (CV-63)

- Collected and analyzed data to disseminate information to tactical and strategic commanders.- Supervised ship borne intelligence collection assets and personnel.- Served in Southwest Asia, Africa, and South America.

Bachelor Of Science (B.S.), Information Systems

Nanodegree, Ux Design

Master Of Business Administration (Mba), Management