Rich Waller Email & Phone Number

Denver, Co, Us

Boulder, Colorado, United States

Boulder, Colorado, United States

• Direct Agile mobile application development for innovative wearable product category resulting in multi-million dollar contracts. • Lead software improvement project for current mobile application for over 200,000 users across iOS and Android platforms• Collaborate with two development teams to progress user stories and define acceptance criteria• Facilitate daily meetings between stakeholders, development, hardware, and manufacturing teams to assure project timelines and responsibilities are being met• Develop, manage and report up to eleven different metrics for wearable product performance to key stakeholders• Manage, rank and prioritize each team’s backlog to reflect stakeholder and product requirements

Longmont, Colorado, United States

• Maximized customer satisfaction by resolving medical device and software issues using remote desktop software• Overhauled service department processes for testing new and refurbished medical devices to optimize cost savings• Configured and tested PFT machines to improve year over year efficiency and meet product shipment schedule• Participated in audit of manufacturing processes to improve product flow and decrease build time • Conducted regular reports identifying service obstacles and achievements including suggested solutions to cross-functional team members

• Worked cross-functionally to troubleshoot engineering issues on the production floor • Improved production cycle times and reduced cost by conducting time studies and communicating results to appropriate team members• Created standardized work instructions to improve safety and speed of operations on the production floor• Modeled tooling in Solidworks to be created and used on the production floor resulting in decreased build time

East Lansing, Mi

• Responsible for processing and completing Access Request Forms (ARF) through online ticketing system • Using Microsoft Active Directory and Exchange Management Console/Shell, created and enabled/disabled user-login and email accounts • Granted user-access to different software programs throughout MSU • Assisted the Help Desk with answering the phone, or solving customer access issues • Worked within a team to complete service requests in a timely manner and to customers satisfaction• Performed user access audits to ensure user access was up to date and correct

Whitehall, Mi

• Implemented and created Work Instructions for Power Pick software to track over 600 tools across plant• Inputted into the system and trained operators on Kardex storage machine for use in Wax department• Worked with operators and schedule team to load Kardex with over 200 active tools for top 90% running jobs• Updated daily plant metrics and distributed them to plant leadership• Assisted with updating plant layout to improve part flow and increase plant efficiency

Whitehall, Mi

• Optimized tooling storage space and prepared for arrival of Kardex storage machine • Trained and tested over twenty operators on safe operation of hoists and slings • Performed welding time studies and worked with welders to improve accuracy of welding standards and reduce time and costs associated with welding• Collaborated to create new layout for CNC Department to reduce scrap, costs, and rework• Created drawings for CNC Department layout using AutoCAD and presented them to upper management

Greater Chicago Area

• Partnered with CEO to create Manage My Career program• Responsible for developing and maintaining program website, presenting ideas for improving program, and selling program to companies• Worked within a team to brainstorm ideas on how to improve surveys, information, and content of website• Recently developed separate website to train managers

Barrington, Il

• Launched startup company which simplified charitable donations through rounding up change at checkout• Received startup funds through pitch of business idea to group of investors• Consulted investors, businesspeople, and lawyers to improve business• Chosen to pitch business live on CBS Chicago Morning News