Richa R.
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Richa R. Email & Phone Number

Director, Quality Improvement and Organizational Excellence at McLaren Central Michigan
Location: Midland, Michigan, United States 14 work roles 3 schools
1 work email found @mclaren.org LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Director, Quality Improvement and Organizational Excellence
Location
Midland, Michigan, United States
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Richa R. is listed as Director, Quality Improvement and Organizational Excellence at McLaren Central Michigan, a with 200 employees, based in Midland, Michigan, United States. AeroLeads shows a work email signal at mclaren.org and a matched LinkedIn profile for Richa R..

Richa R. previously worked as Director, Quality Improvement and Organizational Excellence-McLaren Central at Mclaren Health Care and Accreditation Manager-McLaren Central Hospital at Mclaren Health Care. Richa R. holds Master Of Business Administration (M.B.A.), Hospital And Health Care Facilities Administration/Management, Gpa-3.37/4 from Panjab University.

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Email format at McLaren Central Michigan

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*@mclaren.org
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About Richa R.

Richa is currently the Quality Director for a rural hospital, where she collaborates closely with C-suite leaders to lead quality initiatives, process improvement, and data analysis(4 direct reports)Previously, she worked as the Manager of Accreditation at McLaren Healthcare for outpatient clinics across the Northern, Central, Caro, and Thumb regions, focusing on quality improvement, regulatory readiness, clinical education on patient safety, medication storage and handling, and 340B programs. Richa is a licensed dentist from India and holds an MBA in Healthcare. She has five years of experience in the healthcare industry, including over four years of consulting for academic medical centers and healthcare systems.In her career, Richa served as a Quality Consultant for 500-bed hospitals, implementing the National Quality Standards Program under the Hospital Quality Accreditation Project. She also contributed to a Joint Commission International (JCI) accredited hospital, focusing on medication audits and providing input on reducing medication errors in inpatient units.Richa is passionate about enhancing the patient experience through digitization and improved customer strategies. She is skilled in regulatory and accreditation processes, compliance, quality assessment, quality auditing, and developing standard operating procedures and quality policies for hospitals. Her global perspective, strong communication skills, and high emotional intelligence make her an exceptional candidate for various healthcare projects. Richa's clinical background and interest in healthcare law and regulations have been instrumental in her diverse roles.Gallup Clifton Top5 Strengths: Learner | Connectedness | Maximizer | Achiever | Arranger

Listed skills include Leadership, Quality Management, Interpersonal Skill, 340B, and 54 others.

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McLaren Central Michigan
Mclaren Central Michigan
Director, Quality Improvement and Organizational Excellence
Midland, MI, US
14 roles

Richa R. work experience

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Director, Quality Improvement And Organizational Excellence-Mclaren Central

Mount Pleasant, Michigan, United States

Accreditation Manager-Mclaren Central Hospital

Mount Pleasant, Michigan, United States

Aug 2023 - Dec 2023

Accreditation Manager-Rural Health Clinics

Mount Pleasant, Michigan, United States

•In charge of 77 Rural Health Clinics across central Michigan and providing direction and oversight for regulatory and accreditation compliance, including all local, state, and federal agencies.• Manages project communication with internal and external C-suite stakeholders for all projects. •Ensure all educational requirements identified in institutional policies and CMS, TJC, and other regulatory body standards are met and performed on time•Functions as a resource and educator to support management, medical, and hospital staff on accreditation standards and other applicable regulatory requirements to the assigned facility.•Coaches and mentors team members to ensure compliance with accreditation and regulatory compliance.•Participates and coordinates in unannounced regulatory agency surveys, including mock surveys. •Routinely monitors corrective measures to ensure ongoing compliance.•Serves as an active member of site-specific regulatory teams and directs and educates the principles of the team in standard compliance, action plan development, monitors and sustainment of survey readiness. •Integrates applicable regulatory agency, local, CMS federal, and state statutes, regulations, and rules. •Participates in on-site and system-level committees that support regulatory agency guidelines and survey readiness, including, without limitation, quality, leadership, environmental safety, clinical safety, medical staff, and other teams as appropriate.•Develops, conducts, and monitors monthly rounding of facility units and departments and develops a tracking mechanism to assure compliance.•Assists in developing and updating policies and procedures related to accreditation and regulatory requirements at both the facility and system level.•Collaborate in Risk assessment and Performance improvement projects Revenue generation of 8 million after completing surveys without any conditional level finding

Sep 2020 - Dec 2023

Career Coach

United States

LinkedIn Resume writing|Resume writing|Job search and Advice|Preparation for Mock interview|Actively preparing the candidates for Masters in health administration(MHA)/MPH and DDS programs applications in the United states.Leave me a message for more information

Quality Accreditation Specialist

West Bloomfield, Michigan

*Ensure all educational requirements identified in institutional policies and CMS, TJC, and other regulatory body standards are met and performed on time (i.e., suicide, restraint, etc.)*Mentors Chapter Leaders in their role of supporting educational needs for their standard.*Develops trainings in collaboration with Chapter Leaders to meet the identified educational needs per corrective action plans.*Participates in the assessment of knowledge of standards for applicable staff across the institution and develops educational training to address gaps.*Ensures a measurable, outcome-focused, systematic approach to institutional accreditation and regulatory educational goals.*Coaches and mentors team members to ensure compliance with accreditation and regulatory compliance.*Communicates learner progress on educational initiatives on an ongoing basis to Accreditation and Survey Readiness and Chapter Leaders.*Demonstrates knowledge of policies and regulatory standards and suggests strategies for improving compliance.*Participates in Performance Improvement activities in Accreditation and Survey Readiness and other areas, as appropriate.*Leads/facilitates and participates in committees, task forces as assigned, using sound facilitation skills, executing actions to obtain desired outcomes by deadline dates, and evaluating the quality and quantity of outcomes.

Jan 2020 - Jun 2020

Quality Compliance Manager

Americare,Llc|Angel Gardens Assisted Living

Greater Detroit Area, Michigan

● Implement and oversee a skilled nursing quality/compliance program that includes: monitoring, auditing, reporting, leading the CSL quality/compliance committee and performing risk assessments as needed.● Writing Quality procedure and protocols fir the caregiver● Investigate complaints and areas of concern which have arisen out of ongoing monitoring and employee reporting.● Training and Identify training needs.● Train appropriate staff as necessary to bring practices into compliance to meet current and changing regulations.● Lead Quality Assurance Committee and QAPI projects.● Create regular compliance reports for organizational stakeholders. Keep Administrator in loop for all the required matters● Making care plan services packages for Customer visiting Assisted Living.●Working collaboratively with supervisor, coworkers,caregivers and customers.● Perform other related duties as assigned including operation/Quality-updating service plan.● Working with Regulatory requirement of The senior alliance,DAAA &The information centre for enrolling seniors who cannot afford Assisted living.● Sales and creating customized portfolio

Sep 2019 - Dec 2019

State Consultant Quality Assurance Public Health Facility

Chandigarh, India

As a consultant, I was heading a project named National Quality Accreditation Program (NQAP) Standards that lead to obtaining of Quality Certification of 500 bedded public sector hospital.The NQAP project was introduced in 2013 by National Health System Resource Centre(NHSRC),New Delhi,Government of India to accrediate all Government Hospital of India*Coordinating and promoting quality related activities and advocacy across the state with respect to District Hospital.*To assist, support and conduct assessment and scoring of Public Health facilities*Estimating state’s requirements (in terms of Structure, Process and outputs) for improving quality of healthcare services.*Review the status of Quality Assurance activities in districts*Providing support to Districts in taking appropriate and time-bound actions on closure of the gaps, identified during the initial self assessment*Providing necessary support to DQAC/DQAU in the area of Quality Assurance and Certification*Ensuring conduct of meetings regularly & taking follow-up actions and presenting ‘Action *To provide technical assistance to achieve compliance to statutory requirements such as Atomic Energy Act & AERB Guidelines, Blood bank License, PC PNDT act, Biomedical (Management & handling) rules, etc*To review the Patient’s and employee’s satisfaction from different districts submitted by DQAU, subsequently develop an action plan to address the concerns of patients, which led to poor satisfaction.*Advise on the further development of QA and Certification across health facilities in the state.*To assist the State Nodal Officer for quality assurance in discharging his duties.*To facilitate state level assessment.*Liaison with the Central body for Certification of State’s Public Health Facilities and facilitate the assessment process.

Jun 2016 - Jun 2018

Assistant Quality Manager

Chandigarh Area, India

Duties and Job Responsibilities:-● Do daily departmental rounds, Bio medical waste (BMW )management and quality rounds.● Responsible for doing daily file audits and analysis of it.● Assist in hospital safety rounds.● Assist in quality indicators analysis.● Assist in implementation of hospital and quality policies.● Assist in Infection control management.● Assist in quality committee meetings.● Assist in various mock drills.● NABH NC closure data entry work.● Implementation of quality systems.● Handle coordination activities with other departments.● Take trainings of staff on hospital and quality policies.● Participate in documentation for NABH.Other miscellaneous tasks as assigned.

May 2015 - Jun 2016

Research Analyst

Blood Bank,Gmsh-16

Studied different aspects of blood safety in major blood bank of chandigarh :-Prevalence of transfusion transmitted infection in chandigarh (2012-2014)-Trends of donor deferral in chandigarh( 2012-2014)-Public knowledge about voluntary blood donation program.-Regulatory Regulations and Accreditation of blood bank under Drug and Cosmetic Act.

Feb 2015 - Apr 2015

Hospital Operational Analyst

Mohali

-Identification and prevention of medication errors related to prescription of inpatient patients-FMEA-Evaluation of turnaround time (TAT) for discharge of IPD patients-Evaluated Perception of patient about doctors communication -Observer in billing department -Drafted questionnaire related to infection control awareness for nurses “catheter associated urinary tract infection"

May 2014 - Jul 2014

Dental Surgeon

Chandigarh Area, India

Oral diagnosis and clinical work in Periodontics,Prosthodontics,Oral medicine,Orthodontics,Oral surgery, Endodontics,Orthodontics,Pedodontic,oral pathology.Patient communication.Patient education and awarness about oral hygine.Patient recording keeping

Jul 2011 - Jul 2012
3 education records

Richa R. education

Master Of Business Administration (M.B.A.), Hospital And Health Care Facilities Administration/Management, Gpa-3.37/4

Majors:Operations Minor:Finance

Bachelor Of Dental Surgery (Foreign Trained Dentist), Gpa 3.36/4

Oral diagnosis and clinical work in Periodontics,Prosthodontics,Oral medicine,Orthodontics,Oral surgery.

High School, Junior High/Intermediate/Middle School Education And Teaching

St. Anne'S Convent School,Chandigarh
FAQ

Frequently asked questions about Richa R.

Quick answers generated from the profile data available on this page.

What company does Richa R. work for?

Richa R. works for McLaren Central Michigan.

What is Richa R.'s role at McLaren Central Michigan?

Richa R. is listed as Director, Quality Improvement and Organizational Excellence at McLaren Central Michigan.

What is Richa R.'s email address?

AeroLeads has found 1 work email signal at @mclaren.org for Richa R. at McLaren Central Michigan.

Where is Richa R. based?

Richa R. is based in Midland, Michigan, United States while working with McLaren Central Michigan.

What companies has Richa R. worked for?

Richa R. has worked for Mclaren Central Michigan, Mclaren Health Care, Henry Ford Health System, Americare,Llc|Angel Gardens Assisted Living, and National Health Mission, U.T. Chandigarh.

How can I contact Richa R.?

You can use AeroLeads to view verified contact signals for Richa R. at McLaren Central Michigan, including work email, phone, and LinkedIn data when available.

What schools did Richa R. attend?

Richa R. holds Master Of Business Administration (M.B.A.), Hospital And Health Care Facilities Administration/Management, Gpa-3.37/4 from Panjab University.

What skills is Richa R. known for?

Richa R. is listed with skills including Leadership, Quality Management, Interpersonal Skill, 340B, Team Building, Crisis Communications, Powerpoint, and Medical Writing.

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