Richard Acton

Richard Acton Email and Phone Number

Web Services Lead @ JLR | Marketing Technology, Digital Marketing @ JLR
sandwell, sandwell, united kingdom
Richard Acton's Location
Birmingham, England, United Kingdom, United Kingdom
About Richard Acton

As a seasoned marketing and technology professional, I specialise in spearheading digital transformations and fostering stakeholder engagement to drive impactful results. With a knack for storytelling and simplifying complex technical concepts into easily digestible business terms.In my previous role as the Global Media Performance Solution Owner at Mondelēz International, I championed the management of data services while pioneering the development of data products. These initiatives empowered data-driven decision-making and performance enhancements for digital advertising campaigns across diverse platforms, including the most prominent programmatic DSP ad platforms, social networks, CDPs and data clean rooms (Google Ads Data Hub).As both an IT Service Manager and Project Manager, I have exceled in problem solving, senior stakeholder reporting and guiding teams through crisis situations with a cool demeanour. Most recently, I have been responsible for delivering high quality media and creative performance data to Marketing and Insights teams by designing and orchestrating a comprehensive ads data taxonomy, establishing robust governance protocols, and fostering meaningful stakeholder engagement. This included running tailored training sessions, materials and tools and implementing adherence scoring processes to ensure data accuracy and consistency through the entire supply chain. Collaborating closely with procurement and media agencies, I leverage my expertise to optimise digital advertising spend using agile methodologies, bolstering returns and maximizing impact.Certified in ITIL® v4 Foundation, and seasoned in traditional waterfall and Agile project methodologies, I thrive at the intersection of technology and marketing, driven by a passion for leveraging data insights to propel organisational success.

Richard Acton's Current Company Details
JLR

Jlr

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Web Services Lead @ JLR | Marketing Technology, Digital Marketing
sandwell, sandwell, united kingdom
Employees:
29030
Richard Acton Work Experience Details
  • Jlr
    Web Services Lead
    Jlr Jul 2024 - Present
    Gaydon, England, United Kingdom
    Building digital services for a modern luxury customer experience.Product Owner for Adobe Experience Manager.Privacy and Data Protection champion.
  • Mondelēz International
    Global Media Performance Solution Owner
    Mondelēz International May 2020 - Jan 2024
    United Kingdom
    Media Data Taxonomy LeadDesigned and led the creation of a comprehensive data taxonomy for digital paid media campaigns across various platforms, ensuring clarity and consistency.Established governance protocols, collaborating with procurement to maintain agency performance reporting accuracy at 98%.Facilitated stakeholder engagement through the Governance Counsel, ensuring alignment and input from all relevant parties.Conducted quarterly training sessions for global media agency teams to enhance understanding and adherence to established protocols.Implemented adherence scoring processes, providing agencies with the necessary tools and information to meet contracted targets effectively.Integrated Media Data Platform - Services ManagerManaged a team of 6 individuals, overseeing services development following ITIL 4.0 principles.Managed a budget of $1,100,000 USD/year, ensuring efficient allocation and utilization of resources.Responsible for various services including GCP platform management, media agency user services (450+ users), data ingestion and validation, data warehouse maintenance, and data product health monitoring.Owned incident and problem management processes, ensuring timely resolution and minimal disruption to operations.Paid Media Data Product OwnerConducted business analysis to identify key insights and opportunities for improvement.Designed applications ranging from Tableau/Looker Studio dashboards to data ingestion anomaly detection tools.Developed and optimized business processes to streamline operations and enhance efficiency.Managed the in-house rollout of Google Campaign Manager on a global scale, ensuring smooth implementation and ongoing lifecycle management.
  • Mondelēz International
    Global Product Information Management. Project Lead
    Mondelēz International Aug 2017 - May 2020
    United Kingdom
    Led the implementation of Informatica PIM, managing systems integrators and overseeing project management within a larger program.Played a key role in enhancing global product information management processes, driving efficiency and consistency across regions and establishing the digital shelf data capability.
  • Mondelēz International
    Global Ecommerce Technology Strategist
    Mondelēz International Jun 2015 - Aug 2017
    United Kingdom
    Provided strategic guidance to newly formed local market teams, leveraging agile methodologies to facilitate test and learn approaches.Managed vendor relationships and collaborated on both B2C and B2B initiatives, enhancing owned assets and driving business growth.
  • Mondelēz International
    Digital Marketing Specialist
    Mondelēz International Aug 2011 - Jun 2015
    Bournville, Birmingham, Uk.
    Managed digital marketing projects and developed production partner strategies to optimize marketing initiatives across European markets.
  • Cadbury Plc
    Digital Marketing Manager
    Cadbury Plc Jan 2010 - Aug 2011
    United Kingdom
    Led digital marketing projects for Cadbury UK, focusing on brand website management, CRM, social strategy, and performance reporting.Managed agency relationships to ensure alignment with business objectives and deliverables.
  • Cadbury Plc
    Global Corporate Digital Governance Manager
    Cadbury Plc Feb 2007 - Feb 2010
    United Kingdom
    Global Corporate Affairs Digital Media Consultant.Developed and implemented digital marketing policies, ensuring compliance with accessibility and privacy standards across global digital assets.Developed and delivered training and change management packages to in-country Corporate Affairs and Marketing teams.
  • Cadbury Schweppes Plc
    Web Consultant
    Cadbury Schweppes Plc May 2001 - Feb 2007
  • Trakware Ltd
    Software Developer
    Trakware Ltd Jun 1999 - Apr 2001

Frequently Asked Questions about Richard Acton

What company does Richard Acton work for?

Richard Acton works for Jlr

What is Richard Acton's role at the current company?

Richard Acton's current role is Web Services Lead @ JLR | Marketing Technology, Digital Marketing.

Who are Richard Acton's colleagues?

Richard Acton's colleagues are Kevyn Dalsochio, Mia Bell, David Crayden, Michael Fuller, Mike Warrener, Guy Boulton, George Leftwich.

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