Richard Brower

Richard Brower Email and Phone Number

DHTS Application Analyst - Mychart and Medlink @ Duke University Health System
Greensboro, NC, US
Richard Brower's Location
Greensboro, North Carolina, United States, United States
Richard Brower's Contact Details

Richard Brower work email

Richard Brower personal email

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About Richard Brower

Richard Brower is a DHTS Application Analyst - Mychart and Medlink at Duke University Health System.

Richard Brower's Current Company Details
Duke University Health System

Duke University Health System

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DHTS Application Analyst - Mychart and Medlink
Greensboro, NC, US
Website:
dukehealth.org
Employees:
11495
Richard Brower Work Experience Details
  • Duke University Health System
    Dhts Application Analyst - Mychart And Medlink
    Duke University Health System
    Greensboro, Nc, Us
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  • Duke University Health System
    Dhts Application Analyst - Mychart/Medlink
    Duke University Health System Sep 2022 - Present
    Durham, North Carolina, United States
     Completes moderately complex application build tasks and assists with large and/or complex projects under the guidance of team and Technical Leads  Monitors the incident management queue completing break/fix, maintenance, and system enhancement requests as assigned and prioritized by manager.  Assist in the design and specification of bug-fixes to ensure they meet the needs of the Duke environment, as well as participate in design sessions and review of specifications for new features and enhancements in the Maestro Care EHR Develop and maintain test plans for new features ahead of planned releases.
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  • Noregon Systems
    Help Desk/Product Support Specialist Ii
    Noregon Systems Aug 2021 - Sep 2022
    Greensboro, North Carolina, United States
     Provide telephone support to end-users experiencing technical difficulties, escalating support situations requiring urgent attention, and configuring and testing softwares to be implemented. Troubleshoot, diagnose, and resolve technical hardware and software issues remotely.  Track and route support requests via computerized ticketing system; thoroughly documenting resolutions. Researched end user requests as well as stay current with product upgrades, system information, and business updates as well as making process improvement recommendations.
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  • National General Insurance
    Casualty Claims Adjuster
    National General Insurance Apr 2018 - Feb 2021
    Greensboro/Winston-Salem, North Carolina Area
     Demonstrated proficiency with claims handling software Epic and other related technologies within the company.  Assessed and evaluated liability decisions for claimants and third parties, as well as conducted investigations regarding potential fraud.  Identified and collected evidence in order to determine the value of a claim, contacted injured parties and legal representatives to negotiate final settlements, and estimated loss adjustments to equate adequate compensation.  Displayed strong attention to detail and followed the company’s policies in accordance with the Department of Insurance.
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  • Edward Jones
    Financial Advisor
    Edward Jones Mar 2017 - Feb 2018
    St Louis, Missouri, United States And Greensboro, North Carolina, United States
     Tailored financial solutions to meet client needs based on risk assessments and investment objectives while adhering to Edward Jones Investment Guidelines.  Cultivated and retained client relationships to gain trust within the network and possible referrals.  Formulated and presented strategies to better serve clients with investments, whilst discovering new business opportunities. Partnered with wholesalers to present and deliver appropriate financial products designed to help client goals.
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  • The Clubs Of Greensboro
    Sales Advisor
    The Clubs Of Greensboro May 2016 - Jun 2017
    Greensboro, North Carolina, United States
     Advised current and prospective members on membership options, promotions, and account services to ensure satisfaction of clientele base and potential clients. Worked with membership team and directors to devise tactics to reach company sales goals and projected growth. Managed facility operations and staff to achieve maximum productivity. Collaborated with members, staff, and upper management to improve culture and customer experience.
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  • The University Of North Carolina At Greensboro (Uncg)
    Supplemental Instructional Program Leader
    The University Of North Carolina At Greensboro (Uncg) Jun 2014 - Dec 2016
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  • The University Of North Carolina At Greensboro (Uncg)
    Anatomy & Physiology Tutor
    The University Of North Carolina At Greensboro (Uncg) Dec 2013 - Dec 2016
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  • The University Of North Carolina At Greensboro (Uncg)
    Research Assistant
    The University Of North Carolina At Greensboro (Uncg) Jan 2015 - May 2016
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  • Nucare Inc
    Emergency Medical Technician
    Nucare Inc Dec 2014 - Jan 2016
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Richard Brower Education Details

Frequently Asked Questions about Richard Brower

What company does Richard Brower work for?

Richard Brower works for Duke University Health System

What is Richard Brower's role at the current company?

Richard Brower's current role is DHTS Application Analyst - Mychart and Medlink.

What is Richard Brower's email address?

Richard Brower's email address is ri****@****gon.com

What schools did Richard Brower attend?

Richard Brower attended Forsyth Technical Community College, University Of North Carolina At Greensboro, Community Baptist High School.

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